Administrative Assistant Job Overview

We are seeking a proactive and detail-oriented Administrative Assistant to join our team. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a commitment to providing exceptional administrative support. This role will involve a variety of tasks ranging from general office duties to client follow-ups and general support.

Administrative Assistant Responsibilities:

Client Follow-ups:

• Conduct payment follow-ups with clients.
• Collect case status updates/medical progress updates
• Update contact information and other personal details in our software database.
• Ensure accurate and up-to-date notes are maintained for each client.

Law Firm Follow-ups:

• Follow up on case details and obtain legal documents
• Collect case status updates/medical progress updates - Ensure the case status is always updated in our database.
• Confirm the presence of our lien on file.
• Update law firm contact information as necessary in our software database.

General Office Duties:

• Check and distribute daily mail.
• Drop off outgoing mail and packages.
• Assist with placing lunch orders.
• Organize and manage office supplies and deliveries.
• Intake Department Coverage:
• Handle incoming calls and messages.
• Conduct new client intakes as needed.
• Ensure all inquiries are addressed promptly and professionally.
• Supporting Other Departments:
• Provide assistance to other departments as required.
• Collaborate with team members to ensure seamless operations.

Administrative Assistant Qualifications:

• Previous experience in administrative roles preferred.
• Strong communication skills, both verbal and written.
• Excellent organizational abilities with a keen eye for detail.
• Proficiency in using office software and equipment.
• Ability to multitask and prioritize tasks effectively.
• Willingness to learn and adapt to new challenges.
• Proactive approach to problem-solving and task management.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Perks:

• Daily lunch provided
• Gym membership
• Enjoyable work environment
• Complimentary coffee & snacks
• Closely-knit and supportive team
• Enjoyable company-sponsored events and social gatherings

Job Type: Full-time

Pay: From $41,000.00 per year

Benefits:

• Employee discount
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Glendale, CA (Required)

Ability to Relocate:

• Glendale, CA: Relocate before starting work (Required)

Work Location: In person