Position: Bilingual Customer Service Rep
Location: Boca Raton or Delray Beach, FL
Full Time: Yes (M-F 8AM to 5PM)
Salary range: $16/hr Benefits

About Us

We are a highly ranked results-driven national law firm, with nearly 100 attorneys, committed to representing accident, serious injury and property damage victims. Our primary goal is to achieve the most favorable outcome for our clients, who have the absolute right to receive the maximum compensation for their damages.

Position Summary:

The position provides great customer service and has a clear phone presence. They should be comfortable with computers, be able to verify that there are no discrepancies within documents, and excel at both verbal and written communication. The ideal candidate for this position is detail-oriented, professional, and has a genuine desire to meet the needs of others. In return you will get the opportunity to work with a great, hard-working team where you will expand your skills and knowledge within the industry.

Essential Job Functions:

• Perform general data entry tasks
• Handle incoming calls and other communications
• Analyze and process all claims and verify accuracy
• Record information as needed
• Prepare and circulate reports as needed
• Perform additional duties as required

Experience/Requirements:

• Full-time, 8:00am to 5:00pm M-F
• Previous customer service experience is preferred
• Strong organizational skills
• Experience with data-entry functions
• Ability to perform basic computer skills
• Ability to organize a daily workload by priorities
• Must be able to meet deadlines in a fast-paced quickly changing environment
• Have a proactive approach to problem-solving
• Team-oriented

Benefits

• 401k
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Paid Holidays
• Vacation Days
• Training & More!

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Language:

• Spanish (Required)

Work Location: In person