Responsibilities/Duties:

· Partner with key stakeholders across the organization and support them by actively managing multiple projects simultaneously geared towards driving continuous improvement within their processes

· Assist in identifying opportunities where efficiency gains can result in improving business metrics

· Coach and train team members on lean principles through both classroom and on the job training

· Foster and support the development of a continuous improvement culture

· Develop and track KPIs for various processes and tasks

· Develop standard operating procedures (SOPs) where they do not exist, and support as needed with updating SOPs when improvements are implemented and/or when process changes occur

· Proactively communicate status of projects to stakeholders within the business to ensure all parties are engaged, and escalate when appropriate

· Provide strategic operational insight as needed

Qualifications and Requirements

· Must have Operations and Office Management experience

· Excellent organizational skills

· Strong verbal and written communication skills

· Ability to work independently and proactively

· Must be positive-minded, and self-motivated

· Strong Computer Skills (typing, Microsoft Office, DropBox, and Case Management software)

· 5 years of project management experience

· Spanish speak is a plus

· Lean background is required