Responsibilities/Duties:

·Partner with key stakeholders across the organization and support them by actively managing multiple projects simultaneously geared towards driving continuous improvement within their processes

·Assist in identifying opportunities where efficiency gains can result in improving business metrics

·Coach and train team members on lean principles through both classroom and on the job training

·Foster and support the development of a continuous improvement culture

·Develop and track KPIs for various processes and tasks

·Develop standard operating procedures (SOPs) where they do not exist, and support as needed with updating SOPs when improvements are implemented and/or when process changes occur

·Proactively communicate status of projects to stakeholders within the business to ensure all parties are engaged, and escalate when appropriate

·Provide strategic operational insight as needed

Qualifications and Requirements

·Must have Operations and Office Management experience

·Excellent organizational skills

·Strong verbal and written communication skills

·Ability to work independently and proactively

·Must be positive-minded, and self-motivated

·Strong Computer Skills (typing, Microsoft Office, DropBox, and Case Management software)

·5 years of project management experience

·Spanish speak is a plus

·Lean background is required