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YMCA - CHARLOTTE is Hiring a Member Service Representative 2 Near Charlotte, NC
The Member Service Representative needs to be courteous, approachable and non-intimidating. He/ she should treat members as good friends or family members and always maintain a positive attitude.
- Handle all inquires and situations at the Member Service Desk.
- Be sensitive to member needs and maintain a customer-friendly demeanor at all times.
- Membership Tours and Sales.
- Know all information pertaining to YMCA programs and events.
- Register members and non-members for various programs offered each session.
- Answer phones politely and efficiently.
- Work weekends as assigned.
- Manage money and complete daily edit at the end of each shift.
- Maintain a proper dress code at all times.
- Attend Member Service Meetings as scheduled.
- Be punctual for all scheduled shifts and meetings.
- Maintain a neat and orderly work environment at all times.
- Maintain positive relations with other staff members.
- Respect and abide by Manager or Shift Leader direction/instruction.
- Obtain and maintain current CPR & AED Certification (re-certification available).
- Assist members in the location and record keeping of lost property.
- Ensure that supplies and schedules are available at all times.
- Be responsible for equipment rental.
- Adhere to all quality standards as put forth by the Metro Quality Dept (including Q-checks and Service Evaluations).
- When possible assist other Directors and departments.
- Work on member service projects as needed.
Requirements:
- Must have reading and math skills.
- Must possess computer skills, phone skills, sales, one on one and group interaction abilities, and accountability with money.
- Must be a team player and have some problem/ conflict solving ability.
Physical Requirements:
- Walking
- Sitting
- Climbing (stairs)
- Crouching
- Stooping
- Standing
- Kneeling
- Lifting (20 lbs)
- Carrying (20 lbs.)
- Pushing (20lbs)
- Pulling (20 lbs)
Job Summary
Full Time
$34k-42k (estimate)
05/14/2024
07/13/2024
The job skills required for Member Service Representative 2 include CPR, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative 2. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative 2. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Service Representative 2 positions, which can be used as a reference in future career path planning. As a Member Service Representative 2, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative 2. You can explore the career advancement for a Member Service Representative 2 below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
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Step 3: View the best colleges and universities for Member Service Representative.
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