Full Time | Restaurants & Catering Services2 Weeks Ago
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Associated Students UCLA is Hiring a Book Operations Assistant Manager Near Los Angeles, CA
Associated Students UCLA, as a responsive student-centered organization, provides innovative and excellent services, programs, products, and facilities for the entire UCLA community. ASUCLA was created when the campus first opened in 1919. Even in the very early years, ASUCLA meant student government, student publications, and student services such as a bookstore and cafeteria. Today, ASUCLA has evolved into a four-part organization. These four entities collectively make up the largest student association in the country. The four entities are:
Undergraduate Students Association – elected representatives of the undergraduate student body.
Graduate Students Association – elected representatives of the graduate student body.
Student Media – this includes the Daily Bruin, UCLARadio.com, the Bruin Life Yearbook, and seven different magazines.
Services & Enterprises – this division is designed to meet the everyday needs of students and the campus community. Major divisions are the Student Union, Event Services, UCLA Restaurants, UCLA Store, UCLA Photography, and Trademarks & Licensing.
Goals of Associated Students UCLA: Products - To provide essential and convenient items that are easily accessible, of high quality, and low cost, including, but not limited to, academic support, food, trademark merchandise, and convenience products. In addition, to continue evaluating the utility and convenience of all products to make improvements that will best serve the UCLA community. Facilities - To provide a welcoming environment that contains as much space as possible for the optimal functioning of general academic support, student governments, student organizations, and social gatherings. To have state-of-the-art venues for programming and efficient, aesthetic, and multi-functional commercial outlets. Programs - To provide and support a diversified array of programming by prioritizing student-run, student-initiated, student-centered programming that reflects the needs of the campus community in order to enhance educational, cultural, and developmental social interaction. Services - To provide an outstanding level of support to student government, student groups, and student programs through the state-of-the-art office and community spaces, and by providing adequate financial resources and personnel to ensure an active and vibrant campus life.
Under direction of the Book Operations Manager, oversees digital textbook programs (Bruin One Access/Inclusive Access), customer service, online order fulfillment, cashiering, refunds, buyback, vendor returns, cash handling/control, and related financial forecasting/monitoring/reconciliation. Oversees operations of the Textbook sales floor and warehouse areas. Assists the Book Operations manager in developing appropriate policies, procedures and controls supporting customer service, staff development, sales programs, operations, and inventory management. Participates in physical inventory. Hires, schedules, trains, evaluates and counsels student staff in all activities. Opens/closes the Ackerman Store facility and has sole custody of the Store during early morning, late evening and weekend hours. Assists in other areas of the Division and performs special assignments.
Qualifications:
Requires 2 year management experience in a bookstore environment, preferably college. Experience must demonstrate: knowledge of current bookstore management practices; effective sales and customer service skills, in-person/email and effective supervision of a large staff. Requires PC word processing/spreadsheet/email and retail systems proficiency. BA/BS required, or the equivalent combination of education and experience.
Supervises:
Directly and indirectly professional and part-time/student staff.
Physical Requirements:
Requires frequent walking, standing, sitting, reaching, bending, stooping, pushing, pulling, and lifting of up to 50 pounds.