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Associated Students UCLA
Los Angeles, CA | Full Time
$63k-89k (estimate)
7 Months Ago
Hill Top Shop Customer Service Area Manager
$63k-89k (estimate)
Full Time | Restaurants & Catering Services 7 Months Ago
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Associated Students UCLA is Hiring a Hill Top Shop Customer Service Area Manager Near Los Angeles, CA

Associated Students UCLA, as a responsive student-centered
organization, provides innovative and excellent services, programs, products, and facilities for the entire UCLA community. ASUCLA was created when the campus first opened in 1919. Even in the early years, ASUCLA meant student government, student publications, and student services such as a bookstore and cafeteria. Today, ASUCLA has evolved into a four-part organization. These four entities collectively make up the largest student association in the country. The four entities are:
  • Undergraduate Students Association – elected representatives of the undergraduate student body.
  • Graduate Students Association – elected representatives of the graduate student body.
  • Student Media – this includes the Daily Bruin, UCLARadio.com, the Bruin Life Yearbook, and seven different magazines.
  • Services & Enterprises – this division is designed to meet the everyday needs of students and the campus community. Major divisions include Student Union, Event Services, UCLA Restaurants, UCLA Store, UCLA Photography, and Trademarks & Licensing.
Goals of Associated Students UCLA:
Products - To provide essential and convenient items that are easily accessible, of high quality, and low cost, including, but not limited to, academic support, food, trademark merchandise, and convenience products. In addition, to continue evaluating the utility and convenience of all products to make improvements that will best serve the UCLA community.
Facilities - To provide a welcoming environment with as much space as possible for the optimal functioning of general academic support, student governments, student organizations, and social gatherings. To have state-of-the-art venues for programming and efficient, aesthetic, and multi-functional commercial outlets.
Programs - To provide and support a diversified array of programming by prioritizing student-run, student-initiated, student-centered programming that reflects the needs of the campus community in order to enhance educational, cultural, and developmental social interaction.
Services - To provide an outstanding level of support to student government, student groups, and student programs through the state-of-the-art office and community spaces, and by providing adequate financial resources and personnel to ensure an active and vibrant campus life.
Hill Top Shop Customer Service Area Manager:
Starting Salary Range: $49,875 - $60,000
Department: Hill Top Shop
Summary of Key Responsibilities:
Under direction of the Hill Top Shop Lead Manager, is responsible for the management of the Hill Shop selling floor and stockrooms, including but not limited to: productivity and organization; merchandise presentation and promotion; customer service; development and maintenance of operations; procedure manuals; inventory and security control. Assist with product ordering, and budget preparation/monitoring. Responsible for POS and cash handling activities and equipment within the area. Opens/ closes the Hill Top Shop facility and sole custody of the Store during early morning, late evening and weekend hours. Oversees custodial issues within the area. Hires, schedules, trains, evaluates, and counsels staff in all activities. Assists in other areas of the Division and performs special assignments.
Qualifications:
Requires 2 years retail management experience in a high-volume retail/c-store environment, with emphasis on grocery/convenience merchandise. Experience must demonstrate: effective sales and customer service skills; effective supervision of a large staff; budget preparation/monitoring. Requires PC word processing/ spreadsheet and retail systems proficiency. BA/BS required, or the equivalent combination of education/experience.
Supervises:
Directly and indirectly supervises professional and part-time/student employees.
Physical Requirements:
Frequent walking, standing, sitting, reaching, bending, stooping, pushing, pulling and lifting up to 50 lbs.
Background Verification:
Fingerprinting Background Verification required.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$63k-89k (estimate)

POST DATE

10/24/2023

EXPIRATION DATE

05/21/2024

WEBSITE

associatedstudentsucla.com

HEADQUARTERS

Louisville, KY

SIZE

<25

INDUSTRY

Restaurants & Catering Services

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