Description

Apply on our web site: www.navajoinc.com

The Administrative Assistant position plays a vital role at Navajo Inc. as the primary provider of administrative support to our outside Sales Executives. Duties include, but are not limited to general clerical, customer service support and project-based tasks. The Administrative Assistant must convey a professional company image and positive attitude through in-person and phone interaction with customers.

Primary Responsibilities

• Create and modify documents using Excel, Word, and Power Point (Navajo can provide the necessary training if you do not have experience).
• Facilitate new and current projects to completion with the support of Sales Executives.
• Answer telephones, emails and handle customer requests as needed.
• Schedule and coordinate sample/fixture orders for customer shows/events.
• Populate new item paperwork. Send specs, images, and pricing.
• Work with order entry to ensure incoming orders are accurate. Reach out to customers and brokers to fix pricing discrepancies.
• Notify customers and brokers with discontinued items, suggested replacements, and out of stock issues.
• Assist customers with tracking information and status of their orders. Work with shipping department to relay specific requests or rush orders.
• Work with Brand Managers and Sales Executives to choose items for displays and complete P&Ls.
• Manage customer roll outs. Forecast new items and track inventory accordingly.
• Work with the Accounting department to issue credits for returned items.

Qualifications

Position Requirements:

• Self-starter with an emphasis on efficiency and accuracy
• ERP experience
• Ability to multitask
• Math skills
• Ability to work both independently and with others
• Excellent customer service skills
• Attention to details
• Excellent organizational skills
• Skills in Excel, Word, Outlook, and Power Point (Navajo can provide the necessary training if you do not have experience)
• Consistent positive attitude
• Quick learner