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Service Dispatcher
Kilgore Ind. Austin, TX
$40k-52k (estimate)
Full Time 3 Days Ago
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Kilgore Ind. is Hiring a Service Dispatcher Near Austin, TX

Kilgore Industries, one of the largest Mechanical, Electrical, and Plumbing subcontractors in the state of Texas is seeking an experienced Service Dispatcher to join our team in Round Rock. The successful candidate will be responsible for coordinating and dispatching service technicians to various job sites, ensuring timely and efficient completion of service calls.
PRIMARY DUTIES:
  • Receive and prioritize service requests from customers
  • Dispatch service technicians to job sites
  • Monitor technician progress and provide updates to customers
  • Ensure timely completion of service calls
  • Maintain accurate records of service calls and technician schedules
  • Communicate effectively with customers, technicians, and management
  • Provide exceptional customer service
QUALIFICATIONS AND EXPERIENCE:
  • High school diploma or equivalent
  • Minimum of 2 years of experience as a dispatcher
  • Excellent organizational and time management skills
  • Service Trade experience is a HUGE plus!
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Proficient in Microsoft Office and dispatch software
  • Ability to multitask and prioritize effectively
WE OFFER:
  • Competitive pay
  • Health benefits, including Medical, Dental, Vision, Life/ AD&D, STD, LTD, and supplemental life insurance
  • Paid holidays and Paid time off
  • 401K plan with company match
  • Paid travel and per diem for out-of-area work
  • Weekly direct deposited paychecks
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Regulated by the Texas Dept. of Licensing and Registration, P.O. Box 12157, Austin, TX. 78711, 1-800-803-9202” TACLA017666C/TECL26749
Texas State Board of Plumbing Examiners, P.O. Box 4200, Austin, Texas 78765 1-800-845-6584 M-37953

Job Summary

JOB TYPE

Full Time

SALARY

$40k-52k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

07/17/2024

Show more

Kilgore Ind.
Full Time
$85k-109k (estimate)
1 Week Ago
Kilgore Ind.
Full Time
$51k-67k (estimate)
3 Weeks Ago
Kilgore Ind.
Full Time
$51k-67k (estimate)
3 Weeks Ago

The job skills required for Service Dispatcher include Customer Service, Microsoft Office, Communicates Effectively, Time Management, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Dispatcher. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Dispatcher positions, which can be used as a reference in future career path planning. As a Service Dispatcher, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Dispatcher. You can explore the career advancement for a Service Dispatcher below and select your interested title to get hiring information.

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If you are interested in becoming a Service Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Dispatcher for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Dispatcher job description and responsibilities

Service Dispatchers manage customer phone calls and organize service calls such that HVAC Technicians can move efficiently from job to job throughout the day.

01/20/2022: Wilmington, NC

Service Dispatchers are office professionals who oversee HVAC Technicians' work and direct them to jobs that require attention.

02/07/2022: Washington, DC

The service dispatcher will also ensure that the necessary tools and parts are ready for the job.

02/27/2022: Moline, IL

Service dispatchers prioritize service requests and schedule jobs accordingly to address the most urgent customer needs as quickly as possible.

03/04/2022: Binghamton, NY

Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed.

03/06/2022: Memphis, TN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Dispatcher jobs

Moreover, the management will need to train technicians and the dispatcher to work together.

02/17/2022: Billings, MT

Other duties usually seen on a Service Dispatcher resume example are relaying work order and messages, communicating with work crews, addressing customer questions, and maintaining records of service requests.

02/23/2022: Peoria, IL

Analyze how jobs are being assigned, scheduled and re-scheduled.

01/28/2022: Atlantic City, NJ

Typically requires a high school diploma or equivalent.

03/24/2022: New Suffolk, NY

Dispatchers need the technological skills to use computers, software, radios and recording equipment.

02/22/2022: Gary, IN

Step 3: View the best colleges and universities for Service Dispatcher.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College