MAJOR FUNCTION

Under the direction of the Chief Medical Officer performs secretarial and administrative support functions for the Chief Medical Officer, Director of Nursing, Director of Dental and Primary Care Director, (clinical management staff) including but not limited to these ESSENTIAL FUNCTIONS.

ESSENTIAL FUNCTIONS

• Consistently greets all patients/clients/customers via telephone or directly in a personal and professional manner.
• Organizes assigned secretarial and other related clerical work and develops effective work methods.
• Types technical, scientific, financial, statistical and other statements and reports, correspondence, memoranda, opinions, orders, bills, warrants, contracts, forms, specifications, records, manuscripts and legal documents from varied types of copy.
• Provides administrative and secretarial support to other clinical management staff as outlined above or necessary.
• Maintains a schedule of appointments and the daily engagement calendar of the Chief Medical Officer and others outlined above as necessary.
• Makes necessary arrangements for clinical management staff speaking engagements and hearings; travel arrangements for conferences and meetings.
• Reviews, sorts and routes incoming correspondence and personally prepares letters in routine matters which may not be signed or reviewed by the clinical management staff.
• Prepares other correspondence for the review and signature of the clinical management staff, retaining a comprehensive knowledge of the Center's programs, objectives, standards, policies and procedures.
• Sees that pertinent material is obtained from the files and other sources and arranges it in usable form. Prepares memoranda and summaries as may be required.
• Acts to relieve the clinical management staff of detail by providing information to those requesting it, including division personnel, representatives of federal, state and local government, and other groups, organizations and agencies and to the general public in accordance with established policy and only at the request of the clinical management staff.
• Screens all telephone calls directed to the clinical management staff.
• May be required to learn and utilize various types of electronic and/or manual recording and information systems used by the agency, office or related units, including personal computer, printers, copiers, etc.
• Maintains confidential, personal correspondence, follow-up and other records and files.

• Performs other duties and assumes other responsibilities as apparent and/or as assigned by Chief Medical Officer. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

EDUCATION & EXPERIENCE:

• High school diploma or general education degree (GED) required; minimum one (1) year related experience and/or training; or equivalent combination of education and experience.

LICENSURE AND/OR CERTIFICATIONS:

• None required
• Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence; effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
• Skill in the application of modern office techniques and practices and the use and care of office machines and equipment. Working knowledge of WP 6.0/Windows, Excel, Desktop Publisher; willingness to learn various software packages.
• Computer literacy and proficiency.
• Ability to work well with others and to interact with the public in a cooperative and courteous manner.
• Resourceful and well organized.

KNOWLEDGE, SKILLS, ABILITIES AND OTHER (KSAO’s)

Medical (with company-funded HRA), Dental, Vision, Flexible Spending Account (FSA), vacation leave, sick leave, personal days, 401k retirement plan