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Job Title: IT Help Desk Specialist
Job Overview: The IT Help Desk Specialist will serve as the first point of contact for end users seeking technical assistance over the phone or via email. This entry-level role will involve responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions.
This is a part time role consisting of a 3-day work week from 8-5 PM
Responsibilities and Duties:
Qualifications:
Part Time
$49k-61k (estimate)
05/03/2024
05/19/2024
buchanan.com
GRAPEVINE, TX
200 - 500
1988
Private
JAMES BUCHANAN
$10M - $50M
IT Outsourcing & Consulting
Buchanan is a consulting firm that provides application development, cloud management, staffing and managed IT services for businesses.
The following is the career advancement route for IT Help Desk Technician (Part-time) positions, which can be used as a reference in future career path planning. As an IT Help Desk Technician (Part-time), it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk Technician (Part-time). You can explore the career advancement for an IT Help Desk Technician (Part-time) below and select your interested title to get hiring information.
If you are interested in becoming an IT Help Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Help Desk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Help Desk Technician job description and responsibilities
A help desk technician responds to customer queries to provide technical assistance.
02/13/2022: Lexington, KY
They help troubleshoot software and hardware concerns.
03/13/2022: Nashville, TN
To perform these technical tasks, help desk technicians often must employ non-technical skills like communication, customer service, problem solving and more.
04/14/2022: Chattanooga, TN
Working with computer vendor technical support desks and allied services as per the organizational procedures.
03/23/2022: Saint Louis, MO
Determine the best solution based on the issue and details provided by customers
02/13/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Help Desk Technician jobs
Practice fixing common computer problems.
02/08/2022: Stamford, CT
Help desk technicians need a deep understanding of computer hardware and software.
02/20/2022: Lancaster, PA
A good help desk technician has the right balance of knowledge, communication skills, and patience.
02/11/2022: Battle Creek, MI
Desktop Support Technician jobs need some computer knowledge, but not essentially a postsecondary degree.
02/28/2022: Chattanooga, TN
The Desktop Support Technician salary can range widely depending on their experience, location and other factors.
03/14/2022: Flagstaff, AZ
Step 3: View the best colleges and universities for IT Help Desk Technician.