2 Jobs
Wackerli Subaru is Hiring a Warranty Clerk Near Idaho Falls, ID
- Medical, Dental, & Vision Insurance
- Employee Discounts on Parts & Services
- Competitive Pay
- Paid Vacation
- Growth Opportunities
- Book warranty repair orders and submit claims of manufacturer warranty
- Maintain receivables schedules; service contract claim submission and follow up
- Work closely and effectively with team of technicians, service writers, and supervisors
- Coordinates with vendors and manufacturers to ensure prompt receipt and shipment of replacement parts
- Communicate with Service Advisors to define the scope of a warranty claim
- Process all warranty paperwork to ensure proper documentation and to verify criteria
- Arrange for parts for shipment to factory or distributor
- Reconcile all warranty receivables and working with the accounting department to obtain payments; keep track of all services and customer records as required by warrantor
- Stays abreast of all factory recalls, announcements, and procedures
- Establish and build positive relationships with the manufacturers designated warranty representatives and the representative of any aftermarket warranty company with which the dealership conducts business
- Review every warranty repair order written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals
- Figure out the applicable labor operation code, failure codes, and/or other administrative data required and enter them on orders
- Ensure that all deductibles are properly documented so they are collected from the customer at the time of repair completion/delivery
- Review all returned and/or rejected warranty claims and prepare the repair orders for immediate resubmission
- Maintain record of all claims submitted, returned/rejected and paid and their current status
- Establish and maintain a record and control of the physical inventory of parts to be returned, inspected, or scrapped by the manufacturer or other warranty authority
- Provide a weekly report to the service manager regarding claims status
- Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers
- Warranty experience preferred
- Attention to detail
- Ability to work well with others and be part of a team
- Proficiency Microsoft Office
- General accounting knowledge preferred
- Valid driver's license and clean driving record
Job Summary
Full Time
Consumer Services
$38k-48k (estimate)
03/21/2023
05/30/2024
wackerlisubaru.com
Idaho Falls, ID
<25
Consumer Services
Related Companies
The job skills required for Warranty Clerk include Accounting, Microsoft Office, Attention to Detail, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Warranty Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Warranty Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Warranty Clerk positions, which can be used as a reference in future career path planning. As a Warranty Clerk, it can be promoted into senior positions as a Regional Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Warranty Clerk. You can explore the career advancement for a Warranty Clerk below and select your interested title to get hiring information.
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