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Mister Quik Home Services is Hiring a Customer Care Representative Near Indianapolis, IN
Wouldn’t you love to have an opportunity to change someone’s day from bad to good? Here at Mister Quik Home Services our Call Center Team is the first point of contact for our customers. Our Core Values at Mister Quik are “to Tell the Truth, You Before Me and Respect Others” and our Customer Success Specialists do their best to make each customer call feel these values come alive as they schedule the customers home visit. We are looking for individuals who match these values, love to problem solve, possess great people skills, and love to go above and beyond for our customers. Mister Quik Home Services has been in business for 23 years and was just named one of Indy’s best workplaces in 2022. Join our team today to gain a career and not just another job!
Why Mister Quik?
- Competitive pay
- Growth and promotion opportunities
- Hands on training
- Health, Dental and Vision plans
- Benefits including 401k, life insurance, short- & long-term disability insurance
- Employee & family and friend’s discount
- Holiday and time off pay
- Company Events
- Contests & Prizes
- Paid training
- Referral Program
Requirements
- Ability to sit for long periods of time
- Strong listening skills
- Great communication skills
- Comfort with a fast-paced environment and multitasking
- High School diploma or equivalent
- Work onsite in our call center
- Work one Saturday a month
- Open to 10 AM- 7 PM shift
Responsibilities
- Efficiently and effectively manage high volume of inbound/outbound calls
- Ensure customer satisfaction by determining customer needs
- Provide customer contact via phone and email.
- Must be available to work nights and weekends, variable schedule(s) and overtime as necessary
- Regular, consistent, and punctual attendance
- Other duties as assigned
Job Type: Full-time
Pay: Up to $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Work Location: In person
Job Summary
Full Time
Retail
$36k-45k (estimate)
01/21/2024
08/21/2024
mrquikhomeservices.com
Indianapolis, IN
50 - 100
Retail
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The job skills required for Customer Care Representative include Call Center, Communication Skills, Life Insurance, Customer Satisfaction, Listening, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
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Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
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That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
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Resolves customer questions and problems regarding accounts, payments, products, and services.
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A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
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Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
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Step 3: View the best colleges and universities for Customer Care Representative.
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