Job Title: ROOM ATTENDANT
Department: Housekeeping
Reports To: Executive Housekeeper
Rate of Pay: $17.00/ Hour Training Rate, Up to $19.00/ Hour depending on productivity
Shift: Variable Shifts Monday - Sunday
SUMMARY
Responsible for creating a sense of arrival for lodging guests by ensuring the cleanliness of the lodging units. Provide stayover service which enhances the guest experience. Closely follows Sundance Housekeeping protocols for cleanliness and safety.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Check out keys and radios from Safety.
Organize supplies for the day.
Ensure products are used to manufacturer's standard and OSHA standards.
Alert housekeeping supervisors which room is being cleaned by dialing the appropriate code on the lodging unit phone.
Change the linens on the beds and in the bathrooms.
Clean bathrooms in accordance with housekeeping procedures: showers, tubs, sinks, toilets, counters, mirrors, and floors.
Place amenities in lodging units: soap, coffee, creamers, cocoa, teas, etc. Leave bulk amenity bottles out if Supervisor needs to refill.
Clean the kitchens-refrigerator, sinks, dishes, and counter tops.
Dust.
Remove all trash and recycling. Separate recyclables from trash and place them in appropriate receptacles.
Vacuum.
Report any broken items to supervisor.
Report maintenance issues to PBX.
Alert housekeeping supervisors that they are leaving the room by dialing the appropriate code on the lodging unit phone and/or via radio.
Comply with Sundance's no-idling policy when driving a Sundance vehicle.
Support the recycling program and educating guests as needed.
Share the Sundance story of land preservation and environmental commitment as the occasion arises.
Reach "full efficiency" which is defined as maintaining an average of 80 points for four consecutive weeks.
ALL SUNDANCE REPRESENTATIVES ARE EXPECTED TO:
Embrace and promote all facets of the Sundance Guiding Principles: vision, mission, service standards, and values.
Exhibit job and product knowledge to accurately support and promote all Sundance departments, amenities and programming ventures.
Be flexible to meet business demands, work well under pressure, meet deadlines and manage time appropriately.
Work with a broad based constituency and provide excellent service to all internal and external guests.
Demonstrate cooperative behavior with colleagues and supervisors.
Keep information confidential as directed in the confidentiality agreement.
Support and comply with all Sundance policies, procedures, and standards.
Protect Sundance assets.
Be a positive ambassador of Sundance inside and outside of work
DISCLAIMER
This is a general description of this job. All employees of Sundance Mountain Resort will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Previous housekeeping experience preferred.
TECHNICAL/COMPUTER SKILLS
Use of a 2-way radio is frequently required.
CERTIFICATIONS, LICENSES, REGISTRATIONS
A valid U.S. Drivers' License in good standing as determined by Sundance's Insurance Company guidelines is preferred.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl; talk or hear for an 8 hour shift. The employee is occasionally required to sit and taste or smell. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles. The employee must be able to work in extreme outdoor weather conditions to move from one lodging unit to another. The employee is frequently exposed to toxic or caustic chemicals. The employee is occasionally exposed to moving mechanical parts; high, precarious places; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate.
OTHER QUALIFICATIONS
Must be 18 years of age or older