Job Title: ROOM ATTENDANT

Department: Housekeeping

Reports To: Executive Housekeeper

Rate of Pay: $17.00/ Hour Training Rate, Up to $19.00/ Hour depending on productivity

Shift: Variable Shifts Monday - Sunday

SUMMARY

Responsible for creating a sense of arrival for lodging guests by ensuring the cleanliness of the lodging units. Provide stayover service which enhances the guest experience. Closely follows Sundance Housekeeping protocols for cleanliness and safety.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Check out keys and radios from Safety.

Organize supplies for the day.

Ensure products are used to manufacturer's standard and OSHA standards.

Alert housekeeping supervisors which room is being cleaned by dialing the appropriate code on the lodging unit phone.

Change the linens on the beds and in the bathrooms.

Clean bathrooms in accordance with housekeeping procedures: showers, tubs, sinks, toilets, counters, mirrors, and floors.

Place amenities in lodging units: soap, coffee, creamers, cocoa, teas, etc. Leave bulk amenity bottles out if Supervisor needs to refill.

Clean the kitchens-refrigerator, sinks, dishes, and counter tops.

Dust.

Remove all trash and recycling. Separate recyclables from trash and place them in appropriate receptacles.

Vacuum.

Report any broken items to supervisor.

Report maintenance issues to PBX.

Alert housekeeping supervisors that they are leaving the room by dialing the appropriate code on the lodging unit phone and/or via radio.

Comply with Sundance's no-idling policy when driving a Sundance vehicle.

Support the recycling program and educating guests as needed.

Share the Sundance story of land preservation and environmental commitment as the occasion arises.

Reach "full efficiency" which is defined as maintaining an average of 80 points for four consecutive weeks.

ALL SUNDANCE REPRESENTATIVES ARE EXPECTED TO:

Embrace and promote all facets of the Sundance Guiding Principles: vision, mission, service standards, and values.

Exhibit job and product knowledge to accurately support and promote all Sundance departments, amenities and programming ventures.

Be flexible to meet business demands, work well under pressure, meet deadlines and manage time appropriately.

Work with a broad based constituency and provide excellent service to all internal and external guests.

Demonstrate cooperative behavior with colleagues and supervisors.

Keep information confidential as directed in the confidentiality agreement.

Support and comply with all Sundance policies, procedures, and standards.

Protect Sundance assets.

Be a positive ambassador of Sundance inside and outside of work

ENVIRONMENTAL COMMITMENT

Support and participate in environmental programs associated with position, for example: minimize waste, recycle, conserve energy, purchase and use sustainable products, educate co-workers/guests on environmental ethic, support vendors with similar environmental ethic, decrease pollution levels, minimize the use of toxic chemicals, restore wild life habitats, and carpool with co-workers to minimize carbon emissions. All employees are invited to participate in environmental or Sundance Preserve sponsored events.

DRESS CODE

Sundance recognizes the impact that our image has on the guest's impression of the resort and the perception of our ability to provide professional service to our clientele. As representatives of Sundance all employees including mangers are expected to be in compliance with the Dress Code determined for his/her department as defined in the job description or follow the standards below.

In order to best promote a positive, professional image that meets Sundance guest's expectations, employees are required to dress in a professional, conservative fashion that is appropriate for their area. Please use the following as a minimum standard:

What is allowed

All aspects of the Personal Appearance policy (SPL#50) must be in compliance.

• Employees are required to wear nametags at all times while on duty.
• Must wear designated uniforms at all times.
• Dress weather appropriate for conditions.
• Blue jeans are permitted.
• Shorts may not be shorter than 2" above knee.
• Clothing must be clean and in good condition.
• Sleeveless shirts are permitted for females.
• Tennis shoes are permitted but must be in good repair and not too flashy.
• Fashion sneakers are allowed within department approved parameters.
• Hat or Bennie is allowed according to the season and Sundance logo only.
• A tailored fit is required of all clothing.
• Close toed, non-slip footwear for your department is required.

What is not allowed

• Clothing must be unwrinkled
• No rips, tears, or frays regardless of whether accidental or fashionably placed.
• Skirts not allowed.
• Tank tops, halter tops tube tops, and spaghetti straps are prohibited.
• Fitness/ workout shorts
• Bare midriffs are prohibited.
• Flip flops are prohibited in all areas.

The Housekeeping Uniform consists of the following:

Sundance issued shirt, sweatshirt, or coat.

Accommodations

Sundance will reasonably accommodate employees with religious beliefs or a disability that may make it difficult for that employee to comply fully with the Personal Appearance Policy. Employees should contact their supervisor or Human Resources to request a reasonable accommodation that will comply to the greatest extent possible with the policy.

DISCLAIMER

This is a general description of this job. All employees of Sundance Mountain Resort will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Previous housekeeping experience preferred.

TECHNICAL/COMPUTER SKILLS

Use of a 2-way radio is frequently required.

CERTIFICATIONS, LICENSES, REGISTRATIONS

A valid U.S. Drivers' License in good standing as determined by Sundance's Insurance Company guidelines is preferred.

LANGUAGE SKILLS

Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.

MATHEMATICAL SKILLS

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl; talk or hear for an 8 hour shift. The employee is occasionally required to sit and taste or smell. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles. The employee must be able to work in extreme outdoor weather conditions to move from one lodging unit to another. The employee is frequently exposed to toxic or caustic chemicals. The employee is occasionally exposed to moving mechanical parts; high, precarious places; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate.

OTHER QUALIFICATIONS

Must be 18 years of age or older