Job Title: FOUNDRY GRILL BUSSER
Department: F&B
Reports To: Foundry Grill Manager, Assistant Manager and Supervisor
Rate of Pay: $5.00/Hour tips
Shift: Monday through Sunday, Variable AM and PM shifts
Part Time, Year-Round Positions
MUST BE AVAILABLE WEEKENDS & HOLIDAYS
SUMMARY
Create an exceptional dining experience for the guests by assisting the service staff and supporting the Foundry Grill management and culinary teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Warmly greet each guest.
Ensure dining room is set and ready for service to the Sundance standard.
Deliver water (bottled or tap) to guests and refill glasses as needed.
Assist in the service and clearing of food as directed by the server.
Ensure proper sequence of service for all guests.
Reset tables within two minutes of the guest's departure.
Be motivated to stay productive, helpful, and impactful to the guest experience in a positive manner.
Stock service stations and buss trays.
Buff silverware and glasses.
Support the recycling program.
Exhibit job and product knowledge sufficient to provide guests with accurate information in all aspects of food, service, and resort information.
Exhibit self confidence to the degree necessary to handle a variety of situations in a positive and professional manner.
Share the Sundance story of land preservation and environmental commitment as the occasion arises.
Maintain a clean and neat appearance while wearing a complete, wrinkle free, designated uniform and name tag.
Complete pre-service and end of shift side work including cleaning and closing responsibilities.
Work cooperatively with dishwashers ensuring dirty dishes are handled to protocol.
Ensure work is inspected by management prior to departing.
Exhibit a positive attitude when speaking about guests and fellow employees.
ALL SUNDANCE REPRESENTATIVES ARE EXPECTED TO:
Embrace and promote all facets of the Sundance Guiding Principles: vision, mission, service standards, and values.
Exhibit job and product knowledge to accurately support and promote all Sundance departments, amenities and programming ventures.
Be able to work a flexible schedule, work well under pressure, meet deadlines, and manage time appropriately.
Possess the necessary social skills to work with a broad based constituency and provide excellent service to all internal and external guests.
Demonstrate cooperative behavior with colleagues and supervisors.
Keep information confidential as directed in the confidentiality agreement.
Support and comply with all Sundance policies, procedures, and standards.
Protect Sundance assets.
Be a positive ambassador of Sundance inside and outside of work
ENVIRONMENTAL COMMITMENT
Support and participate in environmental programs associated with position, for example: minimize waste, recycle, conserve energy, purchase and use sustainable products, educate co-workers/guests on environmental ethic, support vendors with similar environmental ethic, decrease pollution levels, minimize the use of toxic chemicals, restore wild life
habitats, and carpool with co-workers to minimize carbon emissions. All employees are invited to participate in environmental or Sundance Preserve sponsored events.
DRESS CODE
Sundance recognizes the impact that our image has on the guest's impression of the resort and the perception of our ability to provide professional service to our clientele. In order to best promote a positive, professional image that meets Sundance guest's expectations, employees are required to dress in a professional, conservative fashion that is appropriate for their area. Please use the following as a minimum standard:
All aspects of the Personal Appearance policy (SPL#50) must be in compliance.
All employees are required to wear nametags at all times while on duty.
Clothing must be unwrinkled and clean, and in good condition (no rips, tears, or frays)
Men's shirts must be tucked in.
Appropriate skirt length is from the knee to the ankle.
A tailored fit is required of all clothing.
Tank tops, halter tops tube tops, and spaghetti straps are prohibited.
Sleeveless shirts are permitted for females.
Bare midriffs are prohibited.
Proper footwear for your department is required.
No skate shoes or tennis shoes are allowed
All employees are required to wear dark blue jeans, brown leather shoes, brown belt, dark brown apron and the specified shirt.
Accommodations
Sundance will reasonably accommodate employees with religious beliefs or a disability that may make it difficult for that employee to comply fully with the Personal Appearance Policy. Employees should contact their supervisor or Human Resources to request a reasonable accommodation that will comply to the greatest extent possible with the policy.
DISCLAIMER
This is a general description of this job. All employees of Sundance Mountain Resort will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Previous food service experience.
Customer service experience.
Prior serving or bussing food service experience in a full service restaurant preferred.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
TECHNICAL/COMPUTER SKILLS
CERTIFICATES, LICENSES, REGISTRATIONS
Must have or obtain a current food handlers permit within 30 days of employment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The noise level in the work environment is usually moderate.
OTHER QUALIFICATIONS
Must be 16 or older.