Objective and Essential Duties:

The Ramp (Turnaround) Coordinator Scandinavian Airlines (SAS) for is responsible for the economic, punctual, and safe planning and execution of the various aircraft handling processes during the aircraft ground time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for coordinating Weight and Balance documentation
• Maintain daily trip files and station traffic report as well as all aircraft-handling related statistical data
• Supervision of ramp functions.
• Operational safety/load security checks on aircraft prior to departure, which also includes the coordination of all operational activities during irregularities.
• Coordination of all phases of aircraft handling, including catering, cleaning, fueling, crew and passenger boarding/de-boarding.
• Loading/unloading, including checking on correct buildup/preparation of cargo – destined for bulk loading or in unit load devices.
• Ensure all cargo or luggage is properly tied down or secured in the compartments.
• Close coordination with gate, steering of boarding and de-boarding related passenger service processes.
• Secure the proper handling of bag scan.
• Performs all other duties as assigned by management.

Education:

• High school diploma or GED
• 1- 2 years’ experience in customer service at airport or similar entities.

Requirements:

• Experience in Ramp Supervision and or Load Control is required.
• Pass a background check.
• Computer literacy in MS Office packages such as Word, Excel and Outlook.
• Must be able to read, write and speak English.
• Maintain a relationship with both employees and clients
• Must have a good working knowledge of supervisor practices and principles so they can efficiently perform his job.
• The job requires someone with critical thinking skills who can quickly observe a situation and make the appropriate response.
• Able to work under different climate environment (hot or cold weather), when needed.

Competencies

• Teamwork Orientation

• Stress Management/Composure
• Ethical Conduct
• Good Communication
• Customer Service
• Leadership