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Signature Consultants
Bradenton, FL | Full Time
$35k-45k (estimate)
1 Day Ago
Signature Consultants
Kennesaw, GA | Full Time
$60k-77k (estimate)
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Signature Consultants
Carolina, RI | Full Time
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Call Center Specialist
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$35k-45k (estimate)
Full Time 1 Day Ago
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Signature Consultants is Hiring a Call Center Specialist Near Bradenton, FL

Computer savvy able to multitask taking calls and documenting

Pain Points: recruiters not letting candidates know what they will be doing day to day.

Needs:

  • Experience working in a call center with high call volume (2 years of experience)
  • Conflict resolution
  • Thick skin a lot of people take the calls personally and normally people are upset that theyre being charged.

Day-to-Day: Conflict resolution: toll charges; educating customers on why theyre being charged

Florida: tolls/violations program for rental car companies in FL (also handles entire trolling program throughout the US, Canada, and Puerto Rico)

Dexian, LLC is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexians platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexians brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Summary

JOB TYPE

Full Time

SALARY

$35k-45k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

05/12/2024

WEBSITE

sigconsult.com

HEADQUARTERS

GLEN ALLEN, VA

SIZE

3,000 - 7,500

FOUNDED

1997

TYPE

Private

CEO

MIKE LAWLOR

REVENUE

$200M - $500M

INDUSTRY

Business Services

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About Signature Consultants

Signature is a Florida-based staffing firm that provides talent acquisition and recruitment services for life science, healthcare, finance, energy and IT sectors.

Show more

Signature Consultants
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$60k-77k (estimate)
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Signature Consultants
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The following is the career advancement route for Call Center Specialist positions, which can be used as a reference in future career path planning. As a Call Center Specialist, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Specialist. You can explore the career advancement for a Call Center Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Specialist job description and responsibilities

Administer various call center tools, provide required training and document all customer problems.

01/13/2022: Philadelphia, PA

Additionally, agents are responsible for making outbound calls to set appointments and gather survey data.

02/09/2022: Altus, OK

The most skilled call center agents have more than a way with words and access to relevant customer data.

01/23/2022: Worcester, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Specialist jobs

Provide knowledge management tools.

02/18/2022: Tuscaloosa, AL

Take lots of notes while on calls.

02/04/2022: Lafayette, LA

Don’t be afraid to put a customer on hold.

03/16/2022: Sioux City, IA

Take time with computer novices and the elderly.

03/06/2022: Provo, UT

Continue learning hard skills on the job.

01/22/2022: Somerset, NJ

Step 3: View the best colleges and universities for Call Center Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College