Who We Are
Cross River is a highly profitable fast-growing financial technology company recognized for the third year in a row by CB Insights as one of the 250 best global fintechs. Our comprehensive suite of innovative products powers financial solutions with a strong focus on regulatory compliance for our partners and their millions of consumers around the world.
We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker's list of Best Places to Work in Fintech for the last 4 consecutive years. The reason for this success is simple - our nimble, adaptive, and collaborative culture. Together we are at the forefront of technology and innovation in financial services, and we invite collaborative and motivated high performers to join our rapidly expanding team.
About Our Team
Cross River's team is made up of problem solvers hungry to build and perfect new products and systems. We work with team members in most US time zones. Although we are in separate places, we still make space to know one another and have fun! We collaborate, help and mentor each other, and check in on our progress and blocks frequently.
What We're Looking for

• This role plays a critical role for Cross River and will report to Head of Enterprise Systems. Should be able to perform the Senior Microsoft Dynamics 365 Configurator / Developer role.
• Senior Microsoft Dynamics 365 Configurator / Developer is an expert of Microsoft suite of products including Dynamics, Teams, SharePoint and outlook and should be able to bring the best practices with respect to the products integration and configuration to achieve better user experience.

Roles and Responsibilities

• Take ownership of development and configuration activities and technical leadership within Microsoft Dynamics 365 landscape including CRM, Power Automate, Power Apps.
• Advocate best practices to develop scalable solutions in alignment with Product roadmap through supported and upgradable configurations, customizations, implementations, reducing technical debt.
• Assess existing business and technology imperatives, goals, and challenges.
• Work with solution architects to design and develop integrations with Dynamics 365 CRM and lead activities for development of Dynamics 365 CRM, Power Automate flows, and Power Apps.
• Collaborate with stakeholders and subject matter experts to ensure a comprehensive set of requirements for all development activities.
• Lead technical requirements workshops with business and technology partners to design and develop architecture solutions.

Required Skills & Qualification

• Minimum of 5-7 years of experience in development and configuration of Microsoft Dynamics 365 CRM, Power Automate, Power Apps, MS Teams, and SharePoint, and preferably certified Microsoft Dynamics 365 CRM Power Automate Power Apps Expert.
• Proven track record leading, performing, and implementing Microsoft Dynamics CRM enhancements, including user interface customization, workflow, and dialog configuration, building business process flows, creating custom entities and fields, managing user access and permissions across business units, and integrations with third-party applications and MS Teams, SharePoint, and Outlook integration.
• Strong technical and communication skills, both written and oral.
• Good problem solving and analytical skills, detail-oriented with sound organizational and planning skills.
• Should be able to think independently and be solution driven.
• Able to collaboratively work with business units at all levels and to clearly communicate technical information to non-technical audiences.
• Results-oriented and deadline-driven, and adaptable to changing priorities.
• Experience in MS CRM 3rd party integrations using middleware tools, APIs REST ODATA WebAPI SSIS packages - DocuSign, WorkDay, etc.
• Hands-on experience in Net JavaScript, MS SQL, MS CRM SDK, MSD developer toolkit, SSRS
• Well-versed with different versions of a .NET framework, WPF, C# programming, Dynamics CRM SDK, Mobile Express, SQL Server
• Experience in using Azure for integration of Power Apps and Power Automate for upstream / downstream systems integrations.
• Hands-on experience in customizations, including plug-ins, custom workflows, reports & dashboards, and integrations.
• Experience on portal Implementations, other connected systems and banking domain knowledge would be an added advantage.
• Knowledge of reporting architecture and Power BI would be an added advantage.
• Preferred skills such as Visio and Excel, and basic SQL knowledge are a plus.
• Relevant certifications (e.g., CRM software certifications) are a plus.
• Degree in IT / Computer Science / related discipline.

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Salary Range: $140,000.00 - $180,000.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.