Who We Are

Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world's most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion.

We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker's list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.

What We're Looking For

This position is primarily responsible for executing tasks associated with the loan origination process. The candidate who fulfills this position will need to gain an in-depth knowledge of our MPL partners, rules, regulations, and processes that are essential to successfully execute the responsibilities of the MPL Operations team. Additionally, the incumbent will need to develop a baseline understanding of the MPL economics in order to effectively perform the duties of the Operations Analyst role.

Responsibilities:

• Develop an in-depth understanding of the Marketplace Lending (MPL) ecosystem including becoming subject matter experts in the Bank's and MPL's operational processes
• Establish and maintain relationships with respective contacts at partner MPLs
• Process MPL origination and loan sale transactions; liaising with MPL and investor contacts to ensure timely execution of processes
• Perform daily reconciliations of the Bank's general ledger accounts for each MPL program
• Partner with the Bank's internal stakeholders to ensure data, operational and financial needs are satisfied and assisting with ad-hoc requests and projects
• Understand and effectively analyze credit reports and other borrower documentation to validate underwriting policy adherence through random sampling
• Collaborate with team members and IT to provide service and solutions to the Bank's MPL partners
• Maintain a high level of precision and accuracy while performing daily tasks

Qualifications:

• Excellent interpersonal and customer service abilities
• Ability to work effectively while multi-tasking in a high-volume environment
• Excellent organizational skills and high attention to detail
• Strong research, problem-solving and critical thinking skills
• Excellent PC skills
• Excellent oral and written communication skills
• Ability to both learn new products/services and apply knowledge
• Maintain confidential customer and Bank information in a responsible and secure manner

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Salary Range: $55,000.00 - $65,000.00