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This position is responsible for leading our company’s new business development efforts by developing and implementing strategies to respond to Requests for Proposal (“RFPs”) for the company’s services and assisting the sales and operations teams in closing new business. This role also entails developing and managing an internal database of responses to standard RFP questions, along with incorporating current and relevant white papers, case studies and other collateral developed by marketing. Ability to leverage and customize as necessary RFP response templates developed by marketing that represent the brand and differentiate us from competitors. It demands a high degree of adaptability and flexibility in a fast-paced, rapidly changing environment, as well as collaboration across functions to identify, gather and/or ideate the need for new ways to describe our capabilities in emerging areas.
Competency in project management is a huge advantage.
Responsibilities
Under General Supervision, and in accordance with all applicable state and local laws/regulations and American Customer Care policies, procedures and guidelines, this position has the following responsibilities:
Minimum Qualifications
A.
Required Education
Bachelor’s degree, preferably in business, marketing, or communications.
B.
Required Experience
Proven experience in a position responsible for business development, sales, or marketing and responding to Requests for Proposal – preferably in the contact center space.
C.
Required Skills and Physical Dimensions
Strong marketing skills, copyrighting skills, excellent interpersonal, written and oral communication skills, ability to collaborate, build consensus and network with internal departments and external business partners, ability to manage projects and have a strong work ethic that focuses on delivering results.
D.
Required Certification/ Licensing
None
Position Dimensions
A.
Employee supervision
No
B.
Exposure to confidential material
Yes
C.
External Contacts
Average
D.
Equipment and Software Used
Computer, competent in Microsoft applications including Word, PowerPoint, Visio, Excel, and Outlook.
E.
Budget Accountability
No
F.
Work Schedule
Varies – may include nights and weekends
G.
Travel
As needed
H.
Other Dimensions/ Job Measures
Combination work-from-home/in office
Full Time
$218k-275k (estimate)
04/20/2024
05/08/2024
EAST DUBUQUE, IL
1,000 - 3,000
2016
LISA FERRAUOLO
$10M - $50M
Business Services
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Quotes from people on Director Business Development job description and responsibilities
They need to be able to manage sizable new sales and business projects.
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A business development director also leads sales and client-relationship management, tracks new markets and emerging trends, recommends new products and services, proposes and develops new strategic partnerships, writes proposals and plans, and guides lon
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The Director Of Business Development drives business development growth.
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At a high-level, this role will generate and secure short and long-term profitable business through proactive business development and account management based on a fundamental understanding of the customers' business, operations and objectives.
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Career tips from people on Director Business Development jobs
Hire the Right Person at the Right Time.
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Use business development skills as a focus for professional development.
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Offer creative opportunities to connect with customers.
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Hire the right business development leader.
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They should have a good understanding of general business strategies, the concerns and challenges of leaders, customer acquisition and retention, and the financial metrics that matter to executives.
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