Job Description. You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. You will also inform customers of the prod...
Job Description. Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information to other agents. As a lead agent, you will be reporting directly to your assigned Team Lead for the program. You will support your Team Lead by driving performance of the agents under your individual team. You must always role model the behaviors expected of someone in a management ...
RESPONSIBILITIES. Handle customer inquiries and complaints. Provide information about products and services. Troubleshoot and resolve product / service issues and concerns. Document and update customer records based on interactions. Maintain a knowledge base of the evolving products and services. Increase customer retention by implementing creative problem-solving skills. Work in one or multiple queues / skill sets over various customer service p...
Telephone Survey Representative (TSR) Great Full and Part-Time Hours. TSRs contact business professionals throughout the U.S. to conduct marketing research surveys. We do not sell anything. Must be available to work in our Altoona, PA contact center. No experience is necessary, we will provide training. We are an equal opportunity employer. Last updated : 2024-03-27
Job Description. Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information to other agents. As an inbound customer service representative, you will be reporting directly to your assigned Team Lead for the program. Duties. Handle customer inquiries both telephonically and by email. Manage and resolve customer complaints. Provide customers with product and s...
Job Description. Would you embrace the opportunity to work for a forward-thinking and fast-growing company who genuinely believes in making a difference and are passionate about customer service excellence. American Customer Care (ACC) is seeking passionate and dynamic team players to become part of our amazing family. ACC is a leading provider of outsourced contact center services to some of the most exciting and well-known brands in the market ...