First State Community Bank is Hiring an Employee Benefits Customer Service Representative Near Hannibal, MO
Job Details Job Location Hannibal, FSIA - Hannibal, MO Position Type Full Time Job Category Insurance Employee Benefits Customer Service Representative First State Insurance Agency Company Info First State Insurance Agency is a subsidiary of First State Bancshares. This means we have a whole family of support and a large backing. We are a growing insurance and financial services organization serving most states across the nation. Our home office is in Farmington, MO with numerous locations throughout Missouri. Make a Positive Impact First State Insurance Agency is looking for talented and resourceful candidates to fill the role of Employee Benefits Customer Service Representative . The Customer Service Representative will play a critical role on our team and be responsible for administrative tasks to assist our internal teams in delivering first class benefits solutions. Responsibilities in Accordance with Our Corporate Values Professionalism
Engage with customers, colleagues and supervisors on the phone and in person with a high level of professionalism and respect
Perform administrative activities on client accounts including processing enrollments and eligibility changes
Accountability
Assist with record keeping and files for clients, including logging activities and documents in agency management system and maintaining client disclosures for group accounts
Initiative
Attain thorough understanding of internal processes and team members responsibilities in order to accurately and effectively provide services to client
Must have understanding of new case submissions and renewal transitions in order to assist internal team throughout entire process
Adaptability
Prepares requests for proposals by means of organizing data for quotes and reviewing current plan designs
Works with Account Manager in reviewing proposal request and obtains additional information needed for quote
What You Can Expect
Competitive pay and benefits package - with variable compensation program based on team performance
401(k) with generous employer match benefit
Helpful, qualified, and available leadership
A caring, stable work environment
Qualifications
Excellent Customer Service Skills
Proficient in Microsoft Office
Exceptional written & verbal communication skills
Willingness to pass/maintain Life & Health insurance license
Strong sense of punctuality & attendance
High school diploma/GED
Additional Information Being a First Stater Being a First Stater means that you roll up your sleeves and dig in. It means you work hard and do your best. It means that you enjoy learning new skills and are always eager to improve. It means you help the team by being a great teammate. It means you're passionate about making a difference in the lives of our customers and our communities. It means you consistently find new ways to improve our organization. Do you have what it takes to be a First Stater? Make a Difference Apply Now! First State Bancshares, Inc, is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.