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My Best Homecare
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Patient Service Representative
My Best Homecare San Jose, CA
$51k-68k (estimate)
Full Time 2 Months Ago
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My Best Homecare is Hiring a Patient Service Representative Near San Jose, CA

SAN JOSE AREA APPLICANTS ONLY. 
THIS IS NOT A REMOTE WORK POSITION. 
My Best Homecare, an established Home Respiratory Medical Equipment provider, currently has the following permanent full-time position available for the San Jose location: Patient Service Representative (PSR).
Depending on company needs, the main job responsibilities of the PSR may include performing some of the tasks below as assigned by the manager or supervisor.
  • Process new patient orders according to company policies.
  • Schedule appointments for equipment setup and delivery.
  • Perform scheduled follow-up phone calls to patients using rental equipment.
  • Perform insurance verification and request for insurance authorization.
  • Review patient records for relevant up-to-date information prior to process patient supply requests.
  • Process new patient supply requests and check for delivery confirmation prior to billing.
  • Update patient records for complete and accurate information such as physician orders, insurance authorizations, equipment serial numbers, and other relevant information.
  • Review patient records for completion and accuracy prior to billing.
  •  Document control: Review incoming electronic faxes and emails and file them electronically.
  • Review and update company manager and supervisor of patient equipment usage data via direct downloads and/or remotely.
While relevant working experience is a plus, we will consider the right person with no experience who demonstrates an excellent work attitude, is reliable, and is detail-oriented.
The idea candidate should possess the following skills:
  • Excellent English oral and written skills. Being bilingual in Spanish is a plus.
  • Good customer service and telephone skills.
  • Honest, reliable, and responsible team player.
  • Ability to work independently as well as cooperatively with minimal supervision.
  • Ability to focus and to follow detailed instructions accurately and completely.
  • Ability to prioritize and handle multiple tasks with deadlines simultaneously.
  • Proficient in Microsoft Office with strong typing skills.
  • Have basic working knowledge of Medicare, Medi-Cal, and private medical insurance.
  • Enjoy working with people and am passionate about helping people.
My Best Homecare is an equal opportunity employer that offers competitive compensation and excellent benefits package including Paid Time Off, 401K, medical, dental, and vision insurance with opportunities for career advancement.

Job Summary

JOB TYPE

Full Time

SALARY

$51k-68k (estimate)

POST DATE

03/09/2024

EXPIRATION DATE

06/04/2024

WEBSITE

mybesthomecare.com

HEADQUARTERS

Milpitas, CA

SIZE

<25

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The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.

If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

02/17/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

01/02/2022: Norfolk, VA

Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

01/09/2022: Lafayette, LA

Step 3: View the best colleges and universities for Patient Service Representative.

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