Join Our Team at B. Braun Medical Inc. as a Help Desk Associate!

Are you technically savvy with excellent problem-solving skills? B. Braun Medical Inc. is seeking a Help Desk Associate to join our IT team. If you have a passion for providing exceptional customer service and resolving technical issues, we want to hear from you!

Responsibilities:

• Provide technical support and troubleshooting assistance to internal users via phone, email, or in-person
• Respond to help desk tickets and resolve issues in a timely manner
• Install, configure, and maintain hardware and software systems
• Assist with user account management, including password resets and access permissions
• Document support activities and maintain accurate records
• Assist with IT projects and initiatives as needed

Requirements:

• High school diploma or equivalent; Associate or Bachelor's degree in Information Technology or related field preferred
• Previous experience in a help desk or technical support role preferred
• Strong customer service skills and the ability to communicate technical information effectively to non-technical users
• Knowledge of Windows operating systems, Microsoft Office Suite, and basic networking concepts
• Strong problem-solving and troubleshooting skills
• Ability to work independently and as part of a team

To apply, please send your resume to kenneth.bbraun.com@outlook.com. Join us and be part of our dedicated IT team!