Primary duties would include but not be limited to the following:

• Checks guests in and out of hotel in an accurate, speedy, and courteous manner
• Efficiently handles all payments received (cash, credit card, checks, or traveler's checks). Balances/verifies all monetary transactions in the appropriate accounts
• Efficiently creates, cancel, make changes to reservations in a courteous manner
• Ensures that guests names and credit card information are kept confidential

Secondary duties would include but not be limited to the following:

• Ensures the front desk, lobby, and breakfast areas are clean, organized, and well stocked with the necessary supplies
• Reports any maintenance, security, or safety issues to the appropriate staff

Customer Service

• Responsible for positively representing and promoting the property
• Offer guest assistance whenever possible
• Follow-up on guest requests to ensure customer satisfaction with hotel's services and accommodations
• Candidate must be available to work weekends, holidays and all shifts.

Job Types: Full-time, Part-time

Pay: $13.00 - $13.50 per hour

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift
• Evening shift
• Night shift

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Required)

Ability to Commute:

• Salem, VA 24153 (Required)

Work Location: In person