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IFS is a billion-dollar revenue company with 6000 employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS. Job Description You will be a part of the IFS Global Delivery Centres team. This arm is responsible for the world-class delivery of our service portfolio, delivering in specific customer situations to transform plans for value realization, to reality. The Customer Success Central and Centres of Excellence are globally operating, elite knowledge multipliers with an attention to detail for exemplary customer experience. The VP, Customer Success Central is responsible for the evolution of the Customer Success Central and Centres of Excellence as well the operation and optimization of Customer Success Central, focusing on customer success via proactive success services and reactive intervention where customer success is judged by IFS as at major risk. Being successful as the VP, Customer Success Central involves assuming ownership of the following duties; Actively establish relationships characterized by mutual respect and trust: build a reliable, efficient, and effective network, stimulate individuals to broaden and use their network, actively create a culture of trust, mutual respect and openness, live this culture and act as a role model, work to overcome organizational boundaries and silo thinking The VP, Customer Success Central must be result orientated, with a track-record of high-performance management and building sustainable profitability. They must; Essential : Desirable : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer
Qualifications
Additional Information
Full Time
$171k-229k (estimate)
05/03/2024
05/19/2024
ifsc.com
LIBERTYVILLE, IL
100 - 200
1981
Private
ROBERT G SEEDS JR
$10M - $50M