Process & Tools Administrator (240068)
Job Summary
The Process & Tools Administrator would need to have at least 2 - 5 years of experience in managing Resource Management, Project Management, and Task Management tools (examples Jira, Resource Manager, MS Project, DevOps). In this role, you will support the project and task management environments and can work to improve the infrastructure automation to move the processes forward. You must be passionate about teaching, learning, and automating and working in a highly collaborative environment. .
Duties and Responsibilities
Configuring, managing, and enhancing tool suite, including native functionality as well as researching, testing, and implementing plugins and other integrations.
Understanding the current process, gathering requirements, investigating potential solutions, analyzing impact, communicating with stakeholders, and implementing solutions.
Developing interfaces between external tooling, if needed.
Provisioning, maintaining and improving existing cloud infrastructure.
Researching, designing, developing and/or modifying enterprise-wide systems and/or applications software.
Using tools such as Jenkins, Ansible, Jira, Confluence, and Git to improve and speed delivery of products and services.
Extending and maintaining automation frameworks in the areas of infrastructure as code and CI/CD.
Work with other developers and operations to perform DevOps processes.
Troubleshooting problems and provides customer support for software operating systems and application issues.
Writing and updating technical documentation such as user manuals, system documentation, and training materials.
Other duties as assigned.
The above statements are intended to describe the general nature and level of work performed and not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this job. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Job Qualifications
Minimum 4 year/Bachelors degree in Computer Science, Electrical/Electronic Engineering, Information Technology or the equivalent combination of education, technical training, or work/military experience.
Minimum 2-5 years of experience with System Engineering.
Experience in setting up and supporting Tools (Jira, Confluence, MS Project etc.).
Basic SQL and JQL query experience.
Experience customizing workflows, setting up dashboards, and generating reports.
Experience with Service Desk tools.
Experience with Continuous Integration and building test automation frameworks.
Passion for quality and solving problems in complex computing environments.
Experience working in an Agile/Scrum environment.
Knowledge of test and QA automation frameworks.
Willingness to work on a fast-paced team with a "low ego/high performance" culture.
Preferred Qualification:
Ability to automate and extend base tool functionality, including scripting.
Recommend customization and plugins.
Work Environment: Office
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)
Minimum Salary: $86,000
Maximum Salary: $116,000
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing.
Competitive base pay with potential for shift differential, overtime and bonus pay
Medical insurance (98% company-paid for full-time employee only coverage)
Dental and Vision insurance (100% company-paid for full-time employee only coverage)
401(k) company match of 100% up to 6% of your pay
Discounted Consumer Cellular wireless phone plan for employees
Paid Time Off (PTO) available following a 30-day waiting period
6 company-paid holidays plus 16 hours of floating holiday accrual per year
Flexible Spending Accounts (FSA) for health care and dependent care expenses
Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
Long-Term Disability insurance (100% company-paid)
Short-Term Disability insurance (100% company-paid)
Employee Assistance Program (100% company-paid)
Education reimbursement
Employee rewards program
Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions.
Pre-employment background check and drug screen is required.
Primary Location: United States-Arizona-Scottsdale
Other Locations: United States-Ohio-Cincinnati, United States-Oregon-Portland
Job: Information Technology
Schedule: Full-time
Travel: Yes, 5 % of the Time
Job Posting: May 8, 2024
Unposting Date: May 14, 2024