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Retail Store Manager (FT)
Consumer Cellular Chesterfield, MO
$56k-86k (estimate)
Full Time | Telecommunications 10 Months Ago
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Consumer Cellular is Hiring a Retail Store Manager (FT) Near Chesterfield, MO

The Retail Store Manager role requires meeting and exceeding client field expectations with overall store responsibility for store effectiveness and customer satisfaction. In order to do their jobs effectively, Retail General Managers must have excellent customer service skills, the ability to identify, hire, train and manage talent and the ability to lead and develop others. Retail Store managers must have strong performance management and coaching skills allowing ongoing development of their retail Sales Reps. This position will be responsible for managing both full and part-time retail sales reps.
Essential Functions:
  • Manages all aspects of in-store execution within the assigned store, including but not limited to: staffing of retail locations, retail shift scheduling and hours completion, active customer engagement, sales, merchandising, and inventory management
  • Establishes and maintains critical relationships with field leadership
  • Ensures and promotes strong relationships with the in-store team and field leadership to ensure communication continuity and adoption of all directives
  • Manages and delivers required sales productivity and guest experience through rep performance management and engagement via 1 on 1 coaching
  • Ensures employee satisfaction through progressive employee engagement
  • Interviews and hires high-quality full and part-time Sales Reps
  • Manages attrition through key performance indicators
  • Manages performance in-store to achieve all sales and customer service objectives
 
Supervisory Or Management Responsibility/Decision-Making Level:
  • Works collaboratively with field sales leadership to achieve all company objectives
  • Participates in regular field leadership meetings
  • Provides regular reports to field leadership
  • Participates in and completes all required sales training personally and ensures all employees in the store are fully trained at all times
  • Provides feedback on current store performance, derives plan of action for future progress, and ensures execution of that plan
  • Responsible for all hiring, training, and performance management of employees within the store (minimum 6-7 employees).
  • Makes all store-level hiring and termination decisions in collaboration with HR
  • Directly coaches and trains sales representatives within the store.
  • Directly responsible for all retail operations within the assigned store
Minimum Education And/or Experience:
  • High School Diploma required
  • 3-5 years of training, sales, account management or related experience and 2 years of retail management experience required
Requisite Abilities And/or Skills:
  • Specialty Retail management experience required
  • Proven record as a leader and store manager
  • Excellent communication skills both verbal and written
  • High level of business acumen
  • Proven ability to train and develop subordinates
  • Flexibility to work weekends and travel when required
  • Proven self-starter
  • Ability to incent and drive sales reps to perform and deliver client expectations
  • Must be proficient in all MS Office suite of products; Word, Excel, PowerPoint
Additional Job Requirements:
  • Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items

Job Summary

JOB TYPE

Full Time

INDUSTRY

Telecommunications

SALARY

$56k-86k (estimate)

POST DATE

06/11/2023

EXPIRATION DATE

05/13/2024

WEBSITE

consumercellular.com

HEADQUARTERS

PORTLAND, OR

SIZE

500 - 1,000

FOUNDED

1995

TYPE

Private

CEO

JOHN S MARICK

REVENUE

$200M - $500M

INDUSTRY

Telecommunications

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About Consumer Cellular

Consumer Cellular is a telecommunication company that offers phone plans, Android devices and accessories for commercial and residential sectors.

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The job skills required for Retail Store Manager (FT) include Customer Service, Leadership, Coaching, Merchandising, Scheduling, Retail Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Store Manager (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Store Manager (FT). Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Retail Store Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Store Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Retail Store Manager job description and responsibilities

A retail manager may have several subordinates, such as assistant managers, department managers, supervisors, key holders, shift leads, or leads.

03/31/2022: Little Rock, AR

Retail managers are responsible for the day-to-day running of a store, with the aim of maximizing profits, while minimizing costs.

01/28/2022: Newark, NJ

The Store Manager plans and directs the day-to-day operations of the store.

03/14/2022: Portland, OR

Complete store operational requirements by scheduling and assigning employees; following up on work results.

01/30/2022: Tucson, AZ

Maintain store staff by recruiting, selecting, orienting and training employees.

04/08/2022: Boise, ID

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retail Store Manager jobs

Retailers look for certain personal qualities during the recruitment process, such as people skills, confidence, enthusiasm and good customer-service values.

02/24/2022: Lansing, MI

Many companies expect applicants to have some retail experience whether acquired through part-time or holiday work.

01/19/2022: Longview, TX

Larger retailers offer placements for students, which frequently lead to job offers.

01/21/2022: Duluth, MN

Most retail companies tend to review employees' performance annually.

01/26/2022: Denver, CO

Complete a qualification in retail services, such as a Certificate III in Retail (SIR30216) or a Certificate IV in Leadership and Management (BSB42015).

01/27/2022: Pocatello, ID

Step 3: View the best colleges and universities for Retail Store Manager.

College of the Atlantic
Cleveland State University
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