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Are you a problem-solver with a knack for mechanical systems? We're seeking a Customer Support Technician to join our team. In this role, you'll be the frontline support for our customers, providing timely assistance via phone and email. Your responsibilities include logging interactions in SAP, troubleshooting issues, processing warranty claims, and escalating complex problems to our Tech Support team.
Work ExperienceFull Time
$37k-46k (estimate)
05/07/2024
05/24/2024
oninstaffing.com
Birmingham, AL
500 - 1,000
The following is the career advancement route for Customer Support Technician positions, which can be used as a reference in future career path planning. As a Customer Support Technician, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Technician. You can explore the career advancement for a Customer Support Technician below and select your interested title to get hiring information.