AVISTA RENTALS LLC is Hiring a Resort Manager Near North Myrtle Beach, SC
ResortManager Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, homeowners are the prospect, and customers are the focus. We are committed to maintaining a safe and secure, working environment, which promotes communication, participation, and involvement. Empowered and proactive staff create memorable experiences for our guests that exceed expectations The person in thisposition reports directly to the General Manager and is responsible for establishingand managing the resort's daily operations. The role especially involvescoordinating the activities of Guest Services, Engineering, Sales, Food andBeverage and Housekeeping departments. Works with department heads to ensure that all guest needs and concernsare properly addressed. Participate in business planning and review activitiesto ensure the financial wellbeing of the property. Checking audit reports andresearching discrepancies will be part of the daily duties. Jobresponsibilities:
Responsible for oversight to develop, train and manage all positions from GSM, AGSM to all Department Head positions along with their staff.
Responsiblefor the smooth operation and coordination between the Department Managers andits staff
Walkproperty daily to ensure it is well maintained and no safety concerns. Monitor staff to ensure they are followinguniform policies as well as staying engaged with our guests
Workwith GSM to ensure the proper functioning of the FD and the wellbeing of itsstaff
Resolveguest services discrepancies; financial, reservations, etc.
Ensurethat unscheduled cash drawer audits are performed
Reviewwith QC any guest issues and refunds to ensure the FD is handling appropriately
Providecoaching and leadership skills to department heads and line staff
Providesupport to all departments by reviewing schedules and trainings
Ensuredepartment inventories are completed and review results with the GM forordering
Bridgethe communication between departments
Createa sense of belonging for team members
Followand implement the company culture
Supporthiring work flows among all departments
Ensureadherence to hotel policy from employees as well as guests
Schedule/hoststaff meetings
Workwith guests to resolve problems by suggesting and applying mutually agreeablesolutions
Workwith all departments to ensure guests request are met in a timely andproficient manner
Requirements:
Provenexperience in Resort Management or in a similar role required
Strongorganizational and communalization skills
Knowledgeof industry regulations, best practices and trends
Leadershipabilities in order to motivate/manage a diverse team of leaders and staff.
Proficientin Excel
Available to work a flexibleschedule including weekends and holidays
Workingknowledge of financials and accounting
Proficiencywith computers and general office PC applications (email, POS system, etc.)
ValidDriver's License
Qualifying team members may enjoy the following benefits: