PM Guest Services Agent

Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, homeowners are the prospect, and customers are the focus. We are committed to maintaining a safe and secure, working environment, which promotes communication, participation, and involvement. Empowered and proactive staff create memorable experiences for our guests that exceed expectations.

Job Description - Guest Services agents welcome all guests upon their arrival with a smiling face and friendlyattitude. The front desk is often the first point of contact for guests; givingthe agent responsibility of a first impression. Some of the daily dutiesinclude, but not limited to; checking in and out, issuing room keys/cards,keeping records of guest accounts, processing payments, and making edits toguests reservations.

Job responsibilities:

• Check guests inand out of resort
• Issue guest keysappropriately
• Communicate withother departments to meet guest requests
• Accommodateguests scheduled stay as needed
• Follow allcompany safety and security policies and procedures; report any maintenanceproblems/safety hazards
• Welcome andacknowledge all guests according to company standards; anticipate and addressguests' service needs
• Resolve guest concern;assist in all inquiries relating to hotel amenities and services

Requirements-

• Available to worka flexible schedule including weekends and holidays
• Previousexperience is preferred but not required
• Strongverbal and written communication skills as well as positive body language

Qualifying teammembers may enjoy the following benefits -

• Medical insurance
• Vision, Dental, Disability, Life, and Accident insurance
• Paid Vacation
• Bereavement leave
• 401K
• Referral Program