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Customer Service Advocate
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$37k-47k (estimate)
Full Time 1 Week Ago
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Idaho State Job Bank is Hiring a Customer Service Advocate Near Boise, ID

Customer Service Advocate at Aston Carter in Boise, Idaho, United States Job Description Description: The STC Advocate role is a unique combination of a few different things but long story short, you'll be the face of the company. Since their purchase process is entirely online, meeting you to pick up the vehicle they are selling to us will likely be the first time a customer has met an employee face-to-face You'll have the freedom to go above and beyond to ensure our customers have an experience that doesn't suck and is completely one of a kind. - Delivering a uniquely special experience to each and every one of our customers. Minus the red suit, you'll pretty much be a real-life Santa Claus on a daily basis - You will be accurately and efficiently completing customer paperwork as well as taking thorough notes in our customer tracking system. - You'll be expected to prioritize safe driving and to maintain a clean driving record in accordance with CMV Driver Qualification policy. Consistent, safe driving is crucial to this role - You'll also be a team player by assisting other team members with various tasks as necessary. The job itself will consist of driving a company-owned car to about 6-8 appointments daily at customer homes. You will then greet the customer, take a look over the car they are selling, and have them fill out paperwork on an iPad. Then, you will set up the tow to pick up the car from their home. You will then drive on to the next appointment. Additional Skills & Qualifications: - Sense of humor and a passion for the customer experience - Goal-oriented, enthusiastic, and self-motivated - BG check and 5 year MVR check. (Any individual with one (1) Type A Violation or three (3) Type B Violations within the past three (3) years as revealed on the Motor Vehicle Records Search will be About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email ( ) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position. To view full details and how to apply, please login or create a Job Seeker account

Job Summary

JOB TYPE

Full Time

SALARY

$37k-47k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

05/16/2024

Show more

The following is the career advancement route for Customer Service Advocate positions, which can be used as a reference in future career path planning. As a Customer Service Advocate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Advocate. You can explore the career advancement for a Customer Service Advocate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Advocate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Advocate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Advocate job description and responsibilities

Customer services advocates represent the needs of the customer to companies or agencies, ensuring that they receive high-quality service.

03/17/2022: Anchorage, AK

Those are the people who work for consumer protection agencies might help clients file lawsuits and ensure companies follow federal and state business regulations for fair operating practices.

04/04/2022: Columbia, SC

Customer service advocates who work for private companies might conduct research to find out what competitors do for their customers.

02/15/2022: Frankfort, KY

May create new training materials for customer-facing teams reflecting new policies and procedures.

02/10/2022: Atlanta, GA

They may assist representatives as they handle complex customer service situations or take charge of client outreach.

04/07/2022: Phoenix, AZ

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Advocate jobs

Many customer service advocates perform customer research to understand what their customers expect from their services.

03/25/2022: New Britain, CT

Salaries and benefits for customer service advocates can depend on experience, education and geographical location.

04/20/2022: Springfield, MO

They may also ask the client services team for their feedback on the new policies and make adjustments based on those recommendations.

03/12/2022: Pascagoula, MS

A good Customer Service Advocate must have excellent communication skills since they will be speaking directly with customers.

03/25/2022: Muskegon, MI

Customer Service Advocate need a mix of technical skills and human skills.

03/18/2022: San Francisco, CA

Step 3: View the best colleges and universities for Customer Service Advocate.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College