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RAR Hotel Management
San Marcos, CA | Part Time
$29k-38k (estimate)
9 Months Ago
Front Desk Agent - Part Time
RAR Hotel Management San Marcos, CA
$29k-38k (estimate)
Part Time 9 Months Ago
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RAR Hotel Management is Hiring a Front Desk Agent - Part Time Near San Marcos, CA

Job Description: As a Part-Time Front Desk Agent at the Fairfield by Marriott San Marcos, you will play a vital role in creating a welcoming and memorable experience for our guests. Your exceptional customer service skills, attention to detail, and ability to handle various tasks simultaneously will contribute to the overall success of our hotel.

Responsibilities:
  • Greet guests with a warm and friendly demeanor, ensuring a positive first impression.
  • Check guests in and out of the hotel promptly and efficiently, providing accurate information about room rates, amenities, and services.
  • Handle guest inquiries, requests, and concerns with professionalism and courtesy, resolving issues in a timely manner.
  • Assist guests in making reservations, modifications, and cancellations, ensuring accuracy in reservation data.
  • Process guest payments accurately and securely, following the hotel's established procedures.
  • Maintain knowledge of local attractions, restaurants, and points of interest to assist guests with recommendations and directions.
  • Answer telephone calls and provide information to callers or route calls to appropriate staff members.
  • Collaborate with housekeeping and maintenance teams to ensure guest rooms are prepared and maintained to the highest standards.
  • Keep the front desk area clean, organized, and well-stocked with necessary supplies.
  • Use hotel management software to manage reservations, guest profiles, and other administrative tasks.
  • Adhere to all hotel policies, procedures, and safety standards to ensure a secure and comfortable environment for guests and staff.

Qualifications:
  • High school diploma or equivalent; hospitality or customer service-related education is a plus.
  • Excellent communication skills, both verbal and written.
  • Strong customer service orientation with a friendly and approachable demeanor.
  • Ability to remain calm under pressure and handle guest concerns tactfully.
  • Basic computer skills and familiarity with hotel management software.
  • Detail-oriented with strong organizational and multitasking abilities.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Previous experience in a front desk or customer service role is preferred but not mandatory.

Benefits:
  • Competitive $17/hour hourly wage.
  • Opportunities for growth and advancement within the hospitality industry.
  • Discounted rooms at all Marriott hotels
  • Health & Dental Insurance. 401k
  • Positive and supportive work environment
If you are passionate about delivering exceptional guest experiences and have the skills and qualities outlined above, we invite you to apply for the Part-Time Front Desk Agent position at the Fairfield by Marriott San Marcos. Join our team and be a part of creating lasting memories for our valued guests.

Job Summary

JOB TYPE

Part Time

SALARY

$29k-38k (estimate)

POST DATE

08/14/2023

EXPIRATION DATE

06/12/2024

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The job skills required for Front Desk Agent - Part Time include Customer Service, Housekeeping, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent - Part Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent - Part Time. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

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A Front Desk Agent ensures customers receive the best service possible from the property.

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Some front desk agents served a hotel associate apprenticeship.

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The front desk agent can check different guest queries, they can check different problems and various complaints.

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The front desk agent can also post charges towards a guest account.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

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Desk Clerks typically study at similar levels compared with Front Desk Agents.

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Make checklists and to-do lists.

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Seek Out Hospitality Skills Training Opportunities.

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Finally, Add A Summary Or Objective Statement.

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Step 3: View the best colleges and universities for Front Desk Agent.

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