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WHO WE ARE
Goldenwest Credit Union is a premier non-profit financial cooperative providing exceptional member service to our members in Utah and Idaho. Our employees earn a guaranteed base wage, annual bonus and a generous incentive/commission schedule. We provide outstanding benefits, including:
• Paid time-off (we pay you to take 22 days off!)
• Tuition reimbursement (we pay for your tuition cost, up to the IRS maximum!)
• Retirement (we pay 100% of your pension and match your 401K!)
• And many, many more…
If what we offer interests you and you are committed to being part of an extraordinary team, apply now! We’d love to create a mutually beneficial partnership!
WHAT WE LOOK FOR
Ideal candidates will exhibit an energetic, friendly and positive attitude! We are looking for people who believe in doing the right thing, want to make a lasting impact, strive to be better every day and aren’t afraid to grow! We are an organization of people helping people!
Key Competencies
• Strong ability to think critically and solve problems.
• Timely and meticulous attention to verbal and written communication.
• Devotion to earning and maintaining member trust.
• Attentiveness to professionalism in appearance and action.
WHAT YOU CAN EXPECT
Our Contact Center Specialists eagerly resolve inbound member calls regarding loans, payments, transfers, investment certificates, and new accounts.
Location, Schedule Availability & Salary Information
• Logan, Utah
• Flexible schedule Monday through Friday 8:00 AM – 8:00 PM
• Rotating Saturdays 8:45 AM – 4:00 PM
• Part-time, 25 hours per week
• $15.00 per hour, based on experience and performance Bonus Incentive
Essential Duties & Responsibilities
• Cultivate and effectively manage long-term, trusting relationships.
• Assist members over the phone with their account needs.
• Process transactions.
• Pair corresponding credit union products and services with members’ financial needs.
• Provide consistent member follow-up.
• Comply with all regulations as required by law.
• Actively participate in continuing education related to credit union career development.
Experience, Education & Certification
• High school diploma required
• Prior retail or consumer lending experience is preferred.
Benefits:
Medical, Dental, Vacation, Pension, 401(k), Gym Membership, Life Insurance, Long-term Disability InsurancePart Time
Banking
$35k-45k (estimate)
06/18/2023
04/28/2024
gwcu.org
SALT LAKE CITY, UT
100 - 200
1936
NGO/NPO/NFP/Organization/Association
BRIAN HANSEN
$10M - $50M
Banking
Goldenwest Credit Union is a provider of financial products, services and insurance throughout the state of Utah.
The job skills required for Contact Center Specialist (PT) include Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Contact Center Specialist (PT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Contact Center Specialist (PT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Contact Center Specialist (PT) positions, which can be used as a reference in future career path planning. As a Contact Center Specialist (PT), it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Contact Center Specialist (PT). You can explore the career advancement for a Contact Center Specialist (PT) below and select your interested title to get hiring information.
If you are interested in becoming a Contact Center Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Contact Center Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Contact Center Specialist job description and responsibilities
Obtain and verify information for incoming orders. Enter orders into the database with accurate information.
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Maintain the contact center database and update the contact log.
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Provide service by answering customer questions and offering assistance.
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Handle customer complaints under company guidance and seek assistance when needed.
01/19/2022: Fort Worth, TX
Offer suggestions for streamlining processes and increasing efficiency.
02/03/2022: Bangor, ME
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Contact Center Specialist jobs
Teach proper call center etiquette.
03/06/2022: Gastonia, NC
Provide knowledge management tools.
01/01/2022: Kennewick, WA
Don’t use vague language in the job description. Instead use action verbs and concrete phrases to display the information with enthusiasm and precision.
02/28/2022: Newport News, VA
Take lots of notes while on calls.
03/02/2022: Rock Island, IL
Measure and analyse customer feedback.
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Step 3: View the best colleges and universities for Contact Center Specialist.