Location: Lebanon, Oregon (Relocation within 40 miles of Lebanon is required)

Schedule: Monday-Friday (This is not remote-work position)

Position Summary:
Inside sales performs tasks to support the needs of internal and external customers. This role will have primary focus on ENTEK’s Material Handling division (EAM). This includes daily interaction with other sales team members, internal and external customers, and other ENTEK departments.

Responsibilities:

• Handles a variety of requests from customers, both internal and external from ENTEK, with a strong sense of urgency and dedication to excellence in customer service.
• Processes EAM parts quotes and purchase orders, with oversight on the process from initial customer contact to shipment of goods.
• Determines whether items are manufactured, fabricated or purchased; then interfaces with the relevant department to determine cost and lead time.
• Performs accurate data entry into Microsoft Dynamics Ax (ENTEK’s ERP) required for processing of customer purchase orders for large projects, assemblies and parts, and issuance of parts quotes.
• Sends order confirmations and shipment tracking information to customers.
• Reviews process flow drawings and P&IDs for material handling systems and creates high quality proposals for material handling systems (with assistance from sales managers and engineers)
• Prepares change orders for customers, using estimates from engineering, quotations from suppliers, historical costing data, etc. to determine total cost impact; then creates a concise document to submit to the customer for approval.
• Quotes on-site visits and helps to coordinate technician scheduling.
• Helps to maintain Quote Funnel document.
• Helps to maintain material handling quoting tools.
• Demonstrates a high level of attention to detail, particularly in maintenance of customer quote and project folders.
• Review drawings and consult bill of materials (BOM) to confirm parts information.
• Work with other departments to decipher/filter information to and from customers.
• Understand the different project types so that the correct template can be applied.
• Create new items when needed in AX.
• Support outside sales team.
• Compose and send email.
• Receive and return phone calls.
• Follows ENTEK core values.

AAP/EEO Statement: ENTEK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable federal, state or local law.
Required Experience:

Minimum Qualifications & Experience:

• High School diploma or GED.
• Ability to read, analyze, and interpret most documents.
• Basic mathematical skills (addition, subtraction, multiplication, division), required.
• Ability to define problems, collect data, establish facts, and draw valid conclusions to then develop reasonable solutions.
• To perform this job successfully, an individual must be able to perform each essential function satisfactorily.
• PC skills; Excellent Excel, Word and Outlook skills
• Excellent communication both written and verbal with customers as well as ENTEK employees. Must be able to display excellent listening skills in person as well as over a telephone Good teamwork attitude
• Displays the attitude and understanding that "Our business begins and ends with our customer."
• A true understanding of customer service; must be able to immediately respond to customer inquiries, gather and research information, assemble and forward information, verify that the customer understands information and is satisfied.

Preferred Qualifications & Experience:

• Engineering and/or AutoCAD experience
• Associate degree
• A working knowledge of Microsoft AX or similar software
• At least 2 years of manufacturing experience in the area of quoting and/or order entry
• Ability to travel if required

From: ENTEK
Benefits:

Salary Range: $55,000 - $70,000

Benefits:
401k with 4% match

On-boarded with PTO

Tuition reimbursement

Health insurance with PPO and HSA options, medical, dental, vision, STD, LTD, and life insurance

ENTEK’s DNA is based on a set of Core Values, which drive everything we do.

Respect * Integrity * Innovation * Commitment

ENTEK makes products that impact people in every corner of the globe. Our diverse team spans a huge array of disciplines, but whether you are a welder, an engineer, a scientist, a production associate or machinist, you will work towards a common goal… to make ENTEK the best it can be for its customers, employees and community. Our success is fueled by consistently living our core values of respect, integrity, commitment, and innovation.

OUR TEAM IS DEDICATED TO GETTING A LITTLE BIT BETTER EVERY DAY.

Are you ready for something great in your life?

Stop by our website at www.entek.com to learn more about our company and the opportunities that await you at ENTEK.