Psychiatic Practice Manager/Patient Interaction Involved – Work From Home, Part-time

Our boutique mental health practice is seeking an experienced Practice Manager to run our upscale solo psychiatric practice. This part-time, remote position does NOT involve supervising staff. The Practice Manager will handle all aspects of running a fast-paced concierge practice, on their own. This role requires engaging with patients, addressing their needs, providing support and ensuring a high level of satisfaction.

Applicants should possess exceptional organizational skills, meticulous attention to detail, and the ability to thrive in high-pressure environments. Please note that this is NOT a billing position; no billing responsibilities are involved.

Basic orientation will be provided, however the applicant must be capable of independently running a psychiatric practice from day one.

This position is 28 hours per week. Due to the nature of the work, we are only considering candidates who can provide a long-term commitment.

The hours for this position are non-negotiable. The candidate must be able to commit to working the following hours on the days specified below:

• Monday: 9 am - 3 pm
• Tuesday: 9 am - 3 pm
• Wednesday: 9 am - 1 pm
• Thursday: 9 am - 3 pm
• Friday: 9 am - 3 pm

The candidate must be:

• Mature, articulate and intelligent
• Detail-oriented
• Thrive in fast-paced environments
• Passionate about mental health and high-quality patient care

Responsibilities include:

• Ability to handle heavy phone volume
• Scheduling
• Texting with patients
• Relaying messages between patient and practitioner
• Communicating with physicians, pharmacists, hospitals
• E-prescribing non-controlled medications
• Obtaining prior authorizations
• Writing letters
• Problem solving
• Screening potential new psychiatric patients
• Utilizing Prescription Monitoring Program (PMP)
• Making sound decisions when the practitioner is unavailable

Qualifications:

• Bachelor's degree (required)
• Experience running an upscale private practice
• Professional phone experience (ability to handle high call volume)
• Familiarity with controlled substances, mental health, and psychotropic medications preferred
• Quiet work environment (required)

Skills:

• Excellent computer skills
• Superior time management skills
• Adept at using Google Suite (Gmail & Drive)
• Excellent communication and writing skills
• Crisis management
• Understanding of HIPAA regulations (HIPAA-certified is preferred)
• Phone etiquette

Job Types: Part-time, Contract

Pay: $34.00 - $38.00 per hour

Expected hours: 28 per week

Schedule:

• Monday to Friday
• No nights
• No weekends

Application Question(s):

• A response is required to be considered for this position. Given the extensive responsibilities of this role, including e-prescribing, and managing controlled substances, screening psychiatric patients, handling sensitive situations with suicidal, manic, and drug-seeking patients, and efficiently coordinating communications, please explain why you feel you are qualified to run a fast-paced psychiatric practice on your own with minimal training.

Education:

• Associate (Required)

Experience:

• Medical office management: 5 years (Required)
• Appointment scheduling: 3 years (Required)
• E-prescribing: 5 years (Required)

Location:

• New York, NY (Required)

Work Location: Remote