This position will be fully remote and can be hired anywhere in the continental U.S.

The Education Specialist is a contributing member of the Services Enablement & Education team, owning and driving various projects and internal client engagements. They will regularly participate in instructional design and eLearning/instructor-led training development activities that include quality checks on deliverables, troubleshooting course and platform issues, research for content development, work with SMEs and collaboration with other team members.

How you’ll make an impact:

• Communicate and collaborate effectively with clients, subject matter experts, and internal parties in both written and verbal form

• Perform platform administration on the learning management system (LMS) and content management system (CMS)

• Identify and utilize credible, valuable sources for specific topics to develop original content free from plagiarism

• Construct clear, concise, and accurate eLearning storyboards and scripts that represent adult learning theory best practices for diverse audiences

• Develop realistic and functional simulated phishing templates content on the simulated phishing platform

• Execute assignments on time and produce high-quality deliverables based on established scope

• Provide meaningful, constructive feedback during quality reviews of content produced by the team

• Maintain ownership of internal client projects, including kick-off calls and processes, development tasks, training delivery, and on-going support

• Create, manipulate, and format context-appropriate images, vectors, and text in Adobe Photoshop, Illustrator, and InDesign to effectively communicate ideas

• Develop functional, visually engaging, and interactive courses in Articulate Rise and Storyline that contain advanced multimedia, variables, and gamification to customize the experience for the end user

• Design eLearning content and just-in-time training content based on real-world scenarios/simulations or technical topics with the assistance of Optiv Subject Matter Experts (SMEs)

• Use talent development opportunities to influence innovation and strategy for operations support and service delivery

• Produce instructional materials (e.g., standard operating procedures, knowledge bases, guides, etc.) to provide detailed guidance and documentation to team members and the organization

What we’re looking for:

• Related degree and/or equivalent experience in education/training-related field and 2-3 years professional experience in similar role; or equivalent combination of education and experience required.

• Proficient skillset in Articulate 360 suite of tools, as well as Adobe Creative Cloud applications is required. Hourly development rate of 80:1 in Articulate Rise and 184:1 in Articulate Storyline.

• High level of proficiency in MS Excel, PowerPoint, Word, SharePoint, and Outlook

• Experience in PowerBI and Visio preferred

• Experience in Learning Management System (LMS) administration is required.

• Experience conducting simulated phishing exercises and performing platform administration preferred.

• Must have excellent written and verbal skills in English (e.g., C1 per CEFR).

• Ability to collaborate with remote team members, clients, support teams and SMEs.

• Understanding of training program and solution development.

• Proficient communication and consulting skills to effectively liaise with internal clients and team members.

• Excellent analytical thinking and problem-solving skills, self-motivated and team oriented, deadline and detail oriented.

• Ability to manage multiple projects simultaneously.

What you can expect from Optiv

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer (EEO). All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy.

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