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Job Summary : Who we are.
Who we are.
We’re fans who help fans everywhere get in to the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day.
We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time.
And we think pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Why you should work with us.
Our biggest investment is in our people. We offer comprehensive health benefits and 401k matching, student loan assistance, plus career-boosting opportunities like tuition reimbursement and targeted development sessions to help all eligible employees thrive.
At Ticketmaster, expect the fast-paced excitement of a startup with the rock-solid support from an industry leader with plenty of ticket perks on the side.
The role :
This position delivers services to support the client’s day-to-day needs related to the use of ticketing systems and products.
The CSS will be responsible for maintaining agreed upon service levels. They will follow-up as needed with national teams to ensure we are providing timely problem resolution.
Responsibilities will also include training, sharing of best practices, and general operational support including installs and upgrades.
What the job is : Client Service
Client Service
Ticketmaster ONE, Host System & Access Control Support
Product Support
Problem Resolution
Our job descriptions evolve with our business need and priorities. In addition to the description above, your role may include additional projects and team support as needed.
What a qualified candidate should possess :
If this sounds like your dream job, jump on it! Apply now at .
Equal Employment Opportunity
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, for applicants in Los Angeles, California, and consistent with applicable laws in other areas.
Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.
Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
Full Time
$46k-59k (estimate)
04/27/2024
06/25/2024
livenationvideoboxoffice.com
GRAND RAPIDS, MI
1,000 - 3,000
2007
SUE BARSOUM
$50M - $200M
The job skills required for Client Support Specialist include Customer Service, Problem Solving, Promotion, Customer Contact, Troubleshooting, Client Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Support Specialist positions, which can be used as a reference in future career path planning. As a Client Support Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Specialist. You can explore the career advancement for a Client Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Client Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Support Specialist job description and responsibilities
Ensure positive client experience through high quality service and communication thereby attaining client retention.
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Handle client engagement document control and execute filing system policies.
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Support requests pertain to usage questions or clarification of documentation.
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Client Support Specialists are responsible for ensuring excellent client experiences and thus maximizing business.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Support Specialist jobs
Client support specialists must be able to handle a variety of situations with professionalism and tact.
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Communicate clearly with customers.
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Positive feedback helps the client progress and move through negative self-talk, ambivalence, resistance and other hurdles.
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Aspiring candidates must provide excellent service and meet client needs while offering cost effective technological solutions to the organization.
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Dealing with customers and clients requires a lot of patience, kindness, and understanding.
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Step 3: View the best colleges and universities for Client Support Specialist.