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Our Remote Health Team is looking for a full-time, seasoned Client Support Specialist.
Our Client Support Specialists are at the forefront of customer interactions and are key to our exceptional client experience strategy. This role will provide assistance via phone, chat, and email. You will help clients with account adjustments, appointment scheduling, system navigation, answer general questions, as well as de-escalate and triage challenging situations. Beyond working in Hubspot Service (our CX platform), our Remote Health team hosts insightful, non-judgmental group webinars to our clients, educating them about their bodies and health through their DEXA scan results, providing motivation to succeed!
We are looking for an experienced CX professional who has familiarity with HubSpot, Salesforce or similar platform. Must also have a strong knowledge around CX KPIs and processes, a strong passion for health and wellness, and above all, must be obsessed with delivering an exceptional customer experience!
What Will You Do?
Notes:
Compensation:
Starting rate of $18.03
Benefits:
BodySpec provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Full Time
Ancillary Healthcare
$40k-51k (estimate)
03/25/2024
06/20/2024
bodyspec.com
LOS ANGELES, CA
<25
2013
ROY SHI
<$5M
Ancillary Healthcare
The job skills required for Client Support Specialist include Customer Service, Promotion, Presentation, Customer Interaction, Logistics, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Support Specialist positions, which can be used as a reference in future career path planning. As a Client Support Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Specialist. You can explore the career advancement for a Client Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Client Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Support Specialist job description and responsibilities
Ensure positive client experience through high quality service and communication thereby attaining client retention.
01/29/2022: Spokane, WA
Handle client engagement document control and execute filing system policies.
03/29/2022: Temple, TX
They are responsible for the overall results of the support team plus hiring, training, and retention of support employees.
02/09/2022: Rock Hill, SC
Support requests pertain to usage questions or clarification of documentation.
02/22/2022: Pascagoula, MS
Client Support Specialists are responsible for ensuring excellent client experiences and thus maximizing business.
03/10/2022: Reno, NV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Support Specialist jobs
Client support specialists must be able to handle a variety of situations with professionalism and tact.
03/02/2022: Cedar Rapids, IA
Communicate clearly with customers.
04/03/2022: Yakima, WA
Positive feedback helps the client progress and move through negative self-talk, ambivalence, resistance and other hurdles.
02/21/2022: Wichita Falls, TX
Aspiring candidates must provide excellent service and meet client needs while offering cost effective technological solutions to the organization.
04/07/2022: Detroit, MI
Dealing with customers and clients requires a lot of patience, kindness, and understanding.
03/15/2022: Spartanburg, SC
Step 3: View the best colleges and universities for Client Support Specialist.