As a Field Account Executive, you will work with our customers to identify ways that they could
grow their business through better use of data on their customers, menu, and service staff. In
order to do this effectively you must maintain in-depth industry knowledge including marketplace
conditions, and competitor positioning in your geographic area. Each month you will drive the
sales cycle from lead generation, to demonstrations, to closing deals.
What you’ll be responsible for:
●Becoming an expert in our industry, the product, and our restaurateurs
●Carrying out the whole sales cycle which includes identifying and developing leads,
meeting with your clients, creating value propositions, structuring financial deals,
negotiating contracts, and closing deals.
●Close business consistently if not above quota
●Conducting discovery calls and visits with customers to identify their business
challenges
●Successfully running online and in person demonstrations of Upserve with
restaurateurs
●Maintaining up-to-date records within Upserve’s CRM solution
●Processing sales quotes and orders in an accurate manner
What you’ll be bringing to the team:
2-3 years of experience in a hospitality sales role using a POS (with closing/quota
carrying experience)
●Familiarity and proficiency with full lifecycle sales process management
●Understanding of solution-based consultative sales
●Experience using Salesforce or comparable CRM experience to manage and
organize pipeline
●Professional poise and confidence while communicating with executives
●Committed to a culture of positivity and high performance
●You value feedback, and thrive on constant improvement and learning
●Ability to work 100% remotely within your sales region
●Strong work ethic, and a self-driven desire to succeed
●Excellent written and verbal communication
Even better if you have, but not necessary:
●Experience selling in a SaaS environment
ABOUT UPSERVE
Upserve is the magic ingredient that helps restaurateurs thrive by putting everything
they need in one place. We are a leading restaurant management platform with a
cloud-based Point of Sale (POS) system, data and analytics, inventory
management and payments processing for small to midsize restaurants.
Thousands of restaurants use Upserve to manage relationships with more than 57
million active diners, process over $12 billion in annual sales, and to serve over 36
million meals per month. Being a part of the Upserve team brings a plethora of
amazing benefits and here are a few:
●We’ll invest in your career. Upserve is growing quickly, and we’ll give you the
opportunity to do the same. Through our internal learning and development
resources and our partnership with Vista Equity Partners, you’ll have access to a
number of professional development opportunities so that you can keep up with the
company’s evolving needs. We care about your well being.
●We offer a very robust medical and dental insurance coverage plan, offer tax
savings plans for retirement and dependent care, subsidize your transportation
costs, offer a generous and inclusive parental leave, and provide catered
lunches/meal allowances. We offer competitive compensation packages. Our
people matter! We don’t ignore the role that compensation has on motivation and
performance so we strive to equitably compensate our people.
●We’ve created an inclusive environment where everyone can thrive. Our customers
are a diverse group, so we’re building a team that is too. Through our various D&I
recruitment partnerships, intramural sports, quarterly engagement and feedback
surveys, and more. We’re building an organization that provides our employees
with the emotional and physical space to bring their best selves to work.
Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.
Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as
diverse as the industry we serve. We partner with a number of local organizations working to
improve access to the tech industry for underrepresented groups. All qualified applicants will
receive consideration for employment without regard to their race, color, religion, national origin,
sex, sexual orientation, gender identity, protected veteran status or disability.
