The Superior Court of California, County of San Bernardino is seeking a highly qualified, innovative, highly motivated individual with an emphasis in Labor Relations to fill the position of Human Resources Technician II.

Under the supervision of the Human Resources Manager, this position will be primarily responsible to provide knowledge, guidance and interpretation on collective bargaining agreements and labor relations activities.

The ideal applicant is someone who has a broad range of experience covering the areas of labor relations, positive employee relations, and employee engagement. The selected candidate for this position will demonstrate proactive approaches to identifying issues, generating ideas and developing solutions. Develop strong partnerships with business leaders, HR functions and union leadership to create integrated solutions that will foster a culture based on relationships, trust and engagement.

Graduation from an associate degree program and two (2) years of relevant experience in technical/administrative support in a human resources department or in the administration of labor relations; or an equivalent combination of education, training and experience.

Licenses; Certificates; Special Requirements:
A valid California Class C driver's license and the ability to maintain insurability under the court's vehicle insurance program.
Knowledge of:

• Basic human resources policies, procedures and practices related to the administration of recruitment, selection, benefits programs and related functions;
• Basic employee relations principles and practices;
• Principles and practices of customer service and telephone etiquette;
• Principles and practices of sound business communication;
• Business arithmetic;
• Standard office management practices and procedures; and,
• Safety policies and safe work practices applicable to the work.

Ability to:

• Understand, interpret and explain policies, procedures and plan provisions pertaining to assigned areas of responsibility;
• Prepare and maintain accurate and complete records;
• Perform specialized data entry rapidly and with a high degree of accuracy;
• Exercise sound, independent judgment and initiative within established guidelines;
• Represent the department effectively with other employees, applicants and the public;
• Conduct and facilitate meetings and presentations;
• Prepare clear, concise and comprehensive reports, correspondence and other documents appropriate to the audience;
• Operate a computer and use standard business and operations support software;
• Use tact and diplomacy when dealing with sensitive, complex and/or confidential issues and situations; and,
• Establish and maintain effective working relationships with all those encountered in the course of work.

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands

While performing the duties of this job, the employee is regularly required to sit, walk and stand; talk and hear; use hands to finger, handle, feel or operate objects, tools or controls; reach with hands and arms; perform repetitive movements of hands or wrists. The employee is frequently required to lift up to ten (10) pounds unaided.
Specific vision abilities required for this job include close vision, distance vision, use of both eyes, depth perception, color vision and the ability to adjust focus.
Mental Demands
While performing the duties of this class, an employee uses written and oral communication skills; reads and interprets data, information and documents; analyzes and solves problems; uses math and mathematical reasoning; observes and interprets people and situations; learns and applies new information and skills; performs highly detailed work; deals with changing deadlines, constant interruptions and multiple concurrent tasks; and interacts with others encountered in the course of work, including frequent contact with the public.
Work Environment
The employee works in an office environment where the noise level is usually quiet.