Job Details
Job Location
Central - Houston, TX
Education Level
4 Year Degree
Travel Percentage
Negligible
Job Shift
Day
Description
Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.
St. Jerome Emiliani Foster Care Program provides residential services to immigrant and refugee youth through the care of foster parents, supported by program staff. In addition to residential services, youth are provided medical and mental health care, educational services, recreation opportunities, among others. Youth are provided guidance toward self-sufficiency so that they may be successful post discharge from the program.
Join the St. Jerome team as the Program Manager, The Program Manager is responsible of the supervision and management of the case management staff of the St. Jerome Emiliani Homes for Children Family Reunification (FR) Program and overseeing the operations of the program service components. The Program Manager is responsible for the development and implementation of the model of care within the program. Collaboration with entities such as Immigration Agencies, Texas Department of Family and Protective Services (TDFPS), United States Conference of Catholic Bishops (USCCB), Office of Refugee Resettlement (ORR), St. Frances Cabrini Center for Immigrant Legal Assistance, family law attorneys, courts, consults, community members, and volunteers is required. The Program Manager is responsible for direct supervision of staff, the daily operations of the program and ensuring program compliance with all applicable professional and agency standards and funding requirements.
The Expertise We Are Looking For
The Expertise We're Looking For

• Bachelor's degree in a human services field (social work, psychology, etc.)
• Two years of experience in child placement or child welfare field.
• Two years of experience in management
• Valid Texas Driver's License

The Skills and Assets You Bring, and More

• You are preferably multicultural and bilingual in relevant languages.
• You have knowledge of Social Work Principles and Ethics.
• You have extensive clinical knowledge in child development, grief and loss issues, attachment and bonding, family dynamics, adoption and foster care issues.
• You have experience working with juveniles, especially adolescents and families.
• You have preferably worked with immigration related agencies and system.
• You have the ability to work collaboratively with all stakeholders and maintain professional courteous demeanor.
• You have the ability to maintain accurate personnel files, handle and maintain confidential information.
• You have the ability to type accurately and to proofread effectively.
• You demonstrate organizational and planning skills.
• You demonstrate success in dealing with a variety of people, staff, clients, and volunteers.
• You have strong verbal and written communication skills, command of English language.
• You have the ability to work under pressure and handle multiple projects at once.

What you Deliver

• You manage overall operations of the program, including assessing effectiveness of program services and procedures; assisting in the development of annual work plans and regularly monitoring results against plans; securing accurate service statistics/reports and submitting as required; ensuring that service documents are correct and submitted to managing entities in a timely manner; keeping Director apprised of service issues, trends and implications.
• You establish, implement and enforce systems which will ensure timely document submittal, reporting, service delivery and adherence to all established deadlines.
• You provide leadership and staff support to Family Reunification staff, as well as other staff, to ensure quality of services to clients.
• You assist in providing clinical direction and supervision of Case Managers and Supervisor, Case Management including the development of performance plans and performance evaluations, disciplinary action, recruiting, hiring, training and continuous assessment and development of staff.
• You ensure that all programs comply with appropriate standards.
• You record reviews are completed a minimum of quarterly with each program maintaining a level of at least 80% for each standard and that action plans are developed to ensure standards are met. Program Manager will review files as needed.
• You complete or oversight contributions toward, reports required by the funders or other stakeholders with required content and within the established deadline, including Trimester Report, Performance Indicators Report, Annual Work Plan Goals, Family Reunification Home Studies, Post-Release Reports.
• You ensure that Case Management staff completes required hours and topics of annual training and assess for/recommend additional trainings for Case Managers to attend to assist in professional development.
• You plan and participate in agency-related meetings, team meetings and external meetings as required.

Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect. Successful applicant must comply with federal contractor vaccine mandate requirements.
The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.