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Front Desk
YWCA of Madison Madison, WI
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$30k-38k (estimate)
Full Time 2 Weeks Ago
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YWCA of Madison is Hiring a Front Desk Near Madison, WI

Job Description

Job Description
Salary: $17.79 per hour

Front Desk Associate Evenings & Weekends

YWCA Madison is looking for dependable and motivated individuals to work our Front Desk. This is a regular hire for continuous employment.

The Front Desk Associate is responsible for maintaining a presence at the front desk providing security to the building by monitoring the traffic flow through the lobby and visitor access during Evening and Weekend shifts. Serves as a point of contact for building residents, directs clients to appropriate personnel, distributes information, responds to resident queries and complaints in a trauma informed manner, investigates disturbances, responds to emergency situations and completes the appropriate paperwork.

Part-time positions are approx. 11-19 hrs/wk. Shifts are a combination of evenings (4:30pm-10pm), weekends (8am-4:30pm or 4:30pm-10pm) and occasional overnight hrs (10pm-8am, differential included/shift can be split). Ideal candidates must have availability for evening, weekend, occasional overnight hours to assist in the coverage of vacation & sick time of our overnight staff and be able to demonstrate excellence in customer service.

Ideal candidates will be at least age 18 and possess a High School Diploma, equivalency or be working towards degree completion and 6-12 months’ work experience in customer service. Work experience in the area of residential housing, affordable housing programs, homeless shelter programs, and/or human services preferred though not required.

Experience working with low-income populations; especially with individuals with mental illness &/or AODA issues, knowledge of Trauma Informed Care practices and the ability to make appropriate judgment calls during crisis situations preferred though not required. 

Candidates should support the mission of the YWCA: elimination of racism and empowerment of women; demonstrate multi-cultural competency and the ability to work with diverse populations. People of color and individuals bilingual/bi-cultural in English/Spanish are encouraged to apply. Must pass a caregivers background check.

AA/EOE

Job Summary

JOB TYPE

Full Time

SALARY

$30k-38k (estimate)

POST DATE

04/28/2024

EXPIRATION DATE

05/14/2024

WEBSITE

ywcamadison.orgsitec.cuIWLiO0JqI8Eb.7964681k.CE66YWCA.htm

HEADQUARTERS

MADISON, WI

SIZE

50 - 100

FOUNDED

1909

TYPE

Private

CEO

VANESSA MCDOWELL

REVENUE

$10M - $50M

INDUSTRY

Civic & Environmental Advocacy

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The following is the career advancement route for Front Desk positions, which can be used as a reference in future career path planning. As a Front Desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk. You can explore the career advancement for a Front Desk below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk job description and responsibilities

Front desk receptionists are expected to be personable, knowledgeable on office-related activities, and familiar with everyone.

01/31/2022: Indianapolis, IN

Front desk receptionists with more experience may have additional responsibilities, such as light bookkeeping and researching potential vendors.

01/25/2022: Jackson, MS

Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.

12/13/2021: La Crosse, WI

Aspiring front desk receptionists should also have the ability to multitask, manage their time efficiently, and communicate effectively.

01/23/2022: Fairbanks, AK

Front desk receptionists typically hold a consistent office schedule and may even be eligible for direct deposit, paid vacations, or health benefits.

02/18/2022: Gainesville, FL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk jobs

Front Office Administrator uses skills like Financial Arrangements, Payroll, Scheduling Patients, and Travel Arrangements on their resumes.

01/25/2022: Winston Salem, NC

Learn the Value of Good Presentation.

02/09/2022: Fresno, CA

Allowing employees to experience the service from the other side (that of the customer).

01/24/2022: Fargo, ND

Always meet the expression and unspoken needs of their visitors.

01/19/2022: Sacramento, CA

They have the ability to continuously learn and grow.

02/03/2022: Mobile, AL

Step 3: View the best colleges and universities for Front Desk.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College