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2 The Manhattan Club Jobs near me

The Manhattan Club
New York, NY | Full Time
$40k-56k (estimate)
6 Months Ago
The Manhattan Club
Dayton, KY | Full Time
$6-9 (estimate)
8 Months Ago
Guest Service Agent
$40k-56k (estimate)
Full Time | Sports & Recreation 6 Months Ago

The Manhattan Club is Hiring a Guest Service Agent Near New York, NY

About Us:

A residence-style Boutique Timeshare, the Manhattan Club provides endless possibilities for the enjoyment of its guests. The Manhattan Club introduces a unique experience; blending a vacation ownership retreat with a luxury suite hotel. Centrally located in midtown Manhattan, it is convenient to many of New York City’s extraordinary and exciting attractions, encouraging our Owners and Guests to experience the pace of the City by day and feel the pulse of the City by night.

Job Overview:

On a daily basis, our friendly Guest Service Agents are expected to greet customers with a sincere welcome by using a positive speaking voice, perform all check in and check out procedures, disburse room keys, inform guests about hotel services and local attractions, listen and respond to guest requests with appropriate action. This position reports to the Assistant Front Office Manager, Assistant Director of Front Office and Director of Front Office.

Daily Responsibilities:

  • All registration and check in/out of Owners and guests of The Manhattan Club.
  • Issue room keys and process all necessary registration forms and documents.
  • Comply with procedures regarding use of cash banks, credit procedures, safe deposit boxes, and other associated tasks.
  • Check daily reservations for special requests, process owners/guests mail, messages, faxes, and packages.
  • Coordinate owner/guests needs for business services internally and externally if unable to handle within.
  • Establish and maintain logs and records for owners/guests services and requests.
  • Handle other owner/guest service related issues such as reservations, telephone, transportation, and other service oriented questions, inquiries, and requests.
  • Maintain cleanliness of the work area and lobby.
  • Use facilities management software to document guest requests, maintain records of room availability and guests’ account information and to post charges, such as those for rooms, food, liquor, or telephone calls.
  • Compute bills, collect payments, and make change for guests using basic math skills.
  • Record guest comments or complaints, referring customers to managers as necessary.


  • 1 years of Front Desk experience in a large hotel preferred
  • Exceptional customer service and interpersonal skills, must be a team player
  • Excellent oral, verbal, and written communication skills
  • Strong organizational skills, ability to multi-task and be detail-oriented
  • Professional appearance and excellent attendance and punctuality

Physical Requirements:

  • Must be flexible and able to work AM/PM shifts including weekends and holidays.
  • Ability to work in a standing position for extended periods of time (7 hours or more).
  • Frequent bending and stretching is required. Ability to occasionally lift, carry, or push up to 15 lbs.


Job Type: Full-time

Pay: From $38.31 per hour


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off


  • 8 hour shift

Ability to commute/relocate:

  • New York, NY 10019: Reliably commute or planning to relocate before starting work (Required)


  • Hotel Front Desk: 1 year (Preferred)

Work Location: In person

Job Summary


Full Time


Sports & Recreation


$40k-56k (estimate)








100 - 200






$10M - $50M


Sports & Recreation

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The Manhattan Club
Full Time
$6-9 (estimate)
8 Months Ago

The job skills required for Guest Service Agent include Customer Service, Guest Service, Front office, Transportation, Planning, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Agent job description and responsibilities

Reservations at restaurants or entertainment venues may be made the guest service agent.

03/06/2022: Colorado Springs, CO

When customers check out, part of a service agent’s job entails totaling their bills.

12/21/2021: Gainesville, FL

Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.

03/08/2022: Lompoc, CA

When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.

03/03/2022: Flagstaff, AZ

The agent tabulates the room rate and any telephone or room service charges added during the stay.

02/11/2022: Rochester, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Agent jobs

Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.

01/26/2022: Sarasota, FL

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

02/03/2022: Sioux Falls, SD

Hotel guest agents spend much of their time arranging for services hotel quests request or need.

02/14/2022: Des Moines, IA

Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.

01/16/2022: Concord, NH

Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.

01/12/2022: Abilene, TX

Step 3: View the best colleges and universities for Guest Service Agent.

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