The Fulton by Jean-Georges is Hiring a Front of House Near New York, NY
Escape the bustle of the city and rediscover the romance of the sea at The Fulton, a restaurant from world-renowned chef Jean-Georges Vongerichten. The Fulton is the chef's first seafood restaurant - located in an area of the city Vongerichten fell in love with when he first encountered the energy of the former Fulton Fish Market in 1986. With a hat tip to that history of The Seaport, the menu focuses on the best ingredients and the bounty of the ocean and beyond. With its waterfront setting the restaurant offers a singular New York dining experience, with patio seating and some of the best unobstructed views of the Brooklyn Bridge.
Work the floor during service with an emphasis on beverage sales. Up-sell at all possible opportunities
Maintain thorough knowledge of all wine, beer, spirits, specialty cocktails, teas and sodas and all non-alcoholic beverages
Attend all food and beverage training classes
Ensure that all beverage changes are executed properly with necessary communication as well as education in mind
Ensure that all POS systems, inventory systems, beverage lists, and any other information related to the selling of beverage are understood by the team and remain accurate and up to date
Knowledge of current OSHA and Alcoholic Beverage Control (ABC) regulations
Oversee maintenance/cleanliness of all decanters, wine stations and all storage areas pertaining to beverage
Actively participate during line up
Professional demeanor, polished appearance with the ability to exceed guest's expectations
Adhere to sanitation, safety, and alcohol beverage control policies
Complete all assigned side work relevant to guest interactive service, in compliance with 80/20/30 rules
Follow all company policies, procedures, and guidelines
Consistently report to scheduled shifts on time and ready to work in proper uniform
Operate ethically to protect the assets and image of the company
Performs other duties and responsibilities as per business need
KNOWLEDGE, EXPERIENCE AND SKILLS
1 years experience as a sommelier, wine steward/stewardess or similar role
Extensive knowledge of food and beverage in order to service and up sell our product, including liquors and cocktails
Prior related experience requiring cash handling, excellent customer service, service recovery, and problem-solving skills
Personable demeanor, instinctive nature, and ability to deliver world-class hospitality
Ability to think quickly and multi-task in a fast-paced environment
Ability to communicate effectively and eloquently, both verbal and written
Ability to take direction and execute
High standards for cleanliness of workspace and service areas
A desire to advocate on behalf of the guest as well as notice and pursue when a guest is dissatisfied
Professional demeanor, polished appearance with the ability to exceed guest's expectations
Ability to work in an ever-changing environment
Ability to work both independently and in a team environment
Strong work ethic and customer-focused approach
Ability to work a flexible schedule including days, nights, weekends, and holidays
Must be passionate, entrepreneurial, and dedicated to success
PHYSICAL REQUIREMENTS
Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
Ability to lift and carry items weighing 10 - 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis).
Ability to stand for prolong periods of time.
Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the property. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
Climbing steps regularly.
BENEFITS & PERKS
Eligible to participate in Medical Insurance, Dental Insurance, Vision Insurance as full-time employee (Terms and conditions apply)
Commuter benefits
Pay Time Off Program
Employee dining discounts
Professional growth and development opportunities
Referral bonus
COMPENSATION The base pay range for this position is $18.00 per hour with tips. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc. Creative Culinary Management is an equal opportunity employer.