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SI Management, LLC is Hiring a Customer Enrollment Representative Near Loveland, CO
We are a multi-faceted customer support and sales management firm with a primary objective to help clients find reliable customer service solutions for longevity and stability. At the heart of what we do, our purpose is to increase the ease and accessibility of consumers through one conversation at a time. We're a global leader in creating and executing customer service experiences, serving the world's biggest brands across the local area. Our Customer Enrollment Representatives are the face and voice of the brand.
If you are ready to start a career with a firm whose values center around quality training, consistent communication & top of the line mentorship, then our Customer Enrollment Representative position is the next step for you.
We Are Looking For A Customer Enrollment Representative Who Can:
- Meet with potential customers and respond to basic customer inquiries about services, products, billing, and related topics
- Review accuracy of customer account information and document changes to be made to exceed customer satisfaction
- Work with Customer Service Associate and sales team members to achieve measurable customer service targets
- Possess a welcoming demeanor towards customers when presented with challenges or objections
- Provide continuous effort to increase the quality of the customer experience, drive company morale and improve business
- Attend training seminars and client meetings to stay on top of relevant product knowledge, current sales promotions, new product launches, and customer acquisition tactics
We Require The Following From Our Customer Enrollment Representative:
- High School diploma or hold an equivalent GED
- Ability to manage time wisely and efficiently accomplish assigned tasks
- Proven ability to implement constructive criticism and learn at an accelerated pace
- Energetic and positive team player, ability to operate in a team environment and independently
- Ability to stay calm, cool, and collected with demanding customers at all times
- Positive and considerate attitude towards all interactions with customers and staff members
- Posses high-quality relationships with senior customer service and sales staff
- Implement and adhere to internal policies and procedures
Job Type: Full-time
Pay: $42,000.00 - $54,000.00 per year
Benefits:
- On-the-job training
Experience level:
- No experience needed
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Office
Work Location: In person
Job Summary
Full Time
IT Outsourcing & Consulting
$38k-47k (estimate)
05/10/2024
09/05/2024
analytic.expert
Gaithersburg, MD
<25
IT Outsourcing & Consulting
Related Companies
The job skills required for Customer Enrollment Representative include Customer Service, Customer Support, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Enrollment Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Enrollment Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Enrollment Representative positions, which can be used as a reference in future career path planning. As a Customer Enrollment Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Enrollment Representative. You can explore the career advancement for a Customer Enrollment Representative below and select your interested title to get hiring information.
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