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O'Gorman Bros. Bath Fitter is Hiring a Customer service representative Near Keyport, NJ
We are looking to hire a customer service representative.
$18.00 - $20.00 / hour.
Responsibilities :
- Calls customers for the purpose of scheduling pre-installation review, installation, and service appointments for assigned locations, utilizing the company call list program or backlog broken down the sheet.
- Uses company-provided scripts to ensure consistency with customer communications.
- Ensures daily schedules are appropriately booked.
- Reschedules cancellations.
- Ensures timely submission of all schedules to the branch offices.
- Confirms all files have been logged into the I Drive.
- Follows up & Updates customers on a regular basis until the installation is set.
- Approve New Sales / Pending Sales (verify all docs received; compare contract / prices / customer info / products entered / NOC dates / signatures etc.
- Check Completed Installs / Comp. Pending Installs.
- Process Customer Cancellations (send to the appropriate department for resolution).
Qualification :
Minimum 1 year CSR / Call center preferred.
All applicants must be able to pass a pre-employment background check.
Last updated : 2024-05-09
Job Summary
Full Time
$40k-50k (estimate)
05/10/2024
05/14/2024
The job skills required for Customer service representative include Customer Service, Call Center, CSR, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
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