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Description
Job Purpose
The purpose of this position is to provide technical service, maintenance and support within gaming casinos. Support includes the installation, training, testing and troubleshooting of both software and hardware functionality.
Position Responsibilities
Provide technical support on a 24/7 basis. Responds to customer calls as well as performs routine maintenance, customer care, training, troubleshooting, networking, reporting, and visits. Enters and updates incident tickets for escalation with pertinent information about issues. Assists in troubleshooting problems on the live network. Aids with the Installations department when needed for theme and software changes. Must be able to work in a fast-paced environment where teamwork is an essential part of daily activities; available to work weekends, holidays and extended hours whenever necessary. Must possess a high integrity regarding confidential and sensitive information. Some travel is required.
Requirements
Specific Accountabilities:
Required Knowledge, Skills and Abilities:
Full Time
$54k-71k (estimate)
04/21/2024
06/20/2024
aries.net
Tempe, AZ
50 - 100
The job skills required for Field Service Technician include Installation, Troubleshooting, Technical Support, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.