Company Description

Autobrain, created by parents, techies and a volunteer first responder, is a connected car platform that turns almost any car into a "Smart" car, offering a full range of safety, security, convenience and diagnostic features in a single package. Some key applications are: Car Finder, Safe Baby Reminder, Diagnostic Information and Mechanic Hotline, Trip Reports, Roadside Assistance, Driving Behavior/Reports, Curfew Alerts, Boundary Alerts, Crash Detection, Emergency 911 Response and more. We are looking to help bring peace of mind to parents of teenage drivers, children of senior drivers, fleet managers and all drivers.
We are a dynamic and engaging team, growing quickly and looking to fill our open positions with self-starters, creative thinkers, problem solvers, and candidates who want to grow with an awesome company. We are a casual office where daily learning is our biggest focus. We work regular work week hours and encourage our team to use their creativity to help us become the #1 connected car platform on the market.

Job Description

We are looking for an Executive Assistant that will perform customer service duties in addition to administrative duties for executive management in our Boca Raton, FL headquarters. Responsibilities may include screening calls; managing calendars; making travel, meeting and event arrangements; preparing reports and financial data and frequent customer relations. Requires strong computer and Internet research skills, flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, outside clients and vendors. Sensitivity to confidential matters may be required.
Other responsibilities of the role may include but are not limited to:
• Answering customer calls and online chats
• Performing basic data entry and account maintenance
• Delivering exceptional customer service to build customer satisfaction & loyalty
• Providing effective and timely resolution for a range of customer inquiries
• Utilizing all resources and tools to troubleshoot and diagnose customer issues

Qualifications

As an Executive Assistant, you must be positive, energetic, and driven to be successful in a challenging and rewarding environment. You must be flexible and able to adjust to the quick and demanding changes of the business. You must be an excellent communicator with great phone etiquette and problem solving skills. You must be able to work well in a collaborative and team-oriented environment.
Other requirements of this role include:
• High school diploma or equivalent certification
• Previous customer service, administrative, retail, or related experience, preferred
• Basic computer skills
• Typing and data entry skills
• Flexible availability

Additional Information

Autobrain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Autobrain complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensation and training.
Autobrain expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Autobrain ’s employees to perform their job duties may result in discipline up to and including discharge.